National Accounts Coordinator

Kärcher

Aurora (CO)

In loco

USD 68.000 - 72.000

Tempo pieno

25 ore fa

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Vantaggi offerti da questo lavoro

Medical, Dental, and Vision plan

Paid Holidays

Flexible PTO

HSA, FSA and 401K matching

Paid sick time and disability coverage

Descrizione del lavoro

Kärcher North America Inc. seeks a National Accounts Coordinator to be the primary contact for major hospitality clients, acting as the brand ambassador and liaison between clients and our national sales team.

This role emphasizes relationship-building over cold-calling, with a focus on cruise lines, hotels, and gaming venues. You will manage client files, tailor Kärcher solutions to each property, and help drive revenue within National/Key Accounts to meet aggressive AOP targets.

Competenze

3+ years of experience as Account Coordinator or similar in hospitality.
High-level white glove service; speak hotel GMs/procurement language.
Proficient in SAP for complex account hierarchies.
Strong organizational and time-management skills for multiple projects.
Bachelor's in Business Administration/Marketing or related field; HS diploma with experience acceptable.

Mansioni

Serve as dedicated concierge for hospitality accounts, maintaining client files and CRM data.
Receive requests for cleaning materials or machinery; recommend Kärcher solutions.
Understand cruise ship turnarounds, casino environments, and high-traffic hotels.
Prepare account briefings for Sales Managers with property background.
Drive national account revenue toward the $32m AOP target via outbound calls.

Conoscenze

White glove service

SAP proficiency

Organizational skills

Time management

Relationship management

Formazione

Bachelor's degree in Business Administration

HS diploma + 5+ years

Descrizione del lavoro

Salary Range: $68,000 - $72,000 DOE including bonus opportunity

The deadline to submit applications is initially set for Monday, November 30, 2026, However, the application period is subject to potential extensions or closure at any time without prior notice, especially once a sufficient pool of qualified applicants has been obtained.

As the National Accounts Coordinator, you will be the primary point of contact and brand ambassador for our most prestigious hospitality clients, including Major Cruise Lines, Gaming/Casinos, Global Hotel Chains, property management groups and Hospitality Agents. Your mission is to build such a high level of trust and reputation that when a facility needs new cleaning technology or supplies, you are their first call. You will act as the vital link between the client’s needs and our National Account Managers and Business Development Managers, ensuring that every lead is promptly and thoroughly responded to. This is not a cold-calling sales role. It is a Relationship Management powerhouse position. You are the face of the company for some of the biggest names in global travel and leisure, playing a critical role in our national growth strategy.

This Is How You WOW

Serve as the dedicated "concierge" for hospitality accounts and their individual properties, maintaining client files and updating CRM systems.
Receive incoming requests for new cleaning materials or machinery, recommending the best Kärcher solution for the cleaning need.
Maintain a deep understanding of the unique requirements for cruise ship turnarounds, 24/7 casino environments, and high-traffic hotels.
Assist Sales Managers by preparing account briefings, ensuring they have the necessary background info on a property before arriving for a demo.
Drive business within National and Key Accounts to help achieve the $32m AOP target for Hospitality by making outbound calls to generate revenue.

It would be WOW if you would bring this in:

3+ years of proven work experience as an Account Coordinator, Sales Coordinator, or in a customer-facing hospitality environment.
High-level "white glove" service skills, with the ability to speak the language of hotel GMs and procurement officers.
Proficiency in SAP (or a similar ERP), which is essential for maintaining complex account hierarchies.
Strong organizational and time-management skills with the ability to handle multiple projects simultaneously.
A Bachelor's degree in Business Administration, Marketing, or a related field (High School Diploma accepted with 5+ years of relevant experience).

Our Kärcher WOW-package