National Accounts Coordinator

Alfred Kärcher SE & Co. KG; Aurora (CO); On-site; USD 68,000 - 72,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Holidays

Flexible PTO

401K matching

Disability insurance

Job summary

Alfred Kärcher SE & Co. KG in Colorado is seeking a National Accounts Coordinator to serve as the primary contact and brand ambassador for top hospitality clients, including cruise lines, gaming, and global hotel chains. You will build trust, coordinate with National Account Managers, and ensure timely responses to every lead.

The role emphasizes relationship management over cold calling, with a focus on growth across national accounts and driving revenue through strategic client engagement.

Qualifications

• 3+ years of proven work experience as an Account Coordinator, Sales Coordinator, or in a customer-facing hospitality environment.
• Strong white-glove service and ability to speak the language of hotel GMs and procurement officers.
• Proficiency in SAP (or a similar ERP) for maintaining complex account hierarchies.
• Excellent organizational and time-management skills with the ability to handle multiple projects.

Responsibilities

• Serve as the dedicated concierge for hospitality accounts and maintain client files and update CRM systems.
• Receive incoming requests for new cleaning materials or machinery, recommending the best Kärcher solution.
• Maintain a deep understanding of cruise ship turnarounds, 24/7 casino environments, and high-traffic hotels.
• Assist Sales Managers by preparing account briefings, ensuring they have background info on a property before arriving for a demo.
• Drive business within National and Key Accounts to help achieve the $32m AOP target for Hospitality by making outbound calls to generate revenue.

Skills

Account coordination

Hospitality industry

CRM systems

Multitasking

Education

Bachelor's degree in Business Administration

Bachelor's degree in Marketing

High School Diploma with 5+ years experience

Tools

SAP

Job description

Salary Range: $68,000 - $72,000 DOE including bonus opportunity

The deadline to submit applications is initially set for Monday, November 30, 2026, However, the application period is subject to potential extensions or closure at any time without prior notice, especially once a sufficient pool of qualified applicants has been obtained.

As the National Accounts Coordinator, you will be the primary point of contact and brand ambassador for our most prestigious hospitality clients, including Major Cruise Lines, Gaming/Casinos, Global Hotel Chains, property management groups and Hospitality Agents. Your mission is to build such a high level of trust and reputation that when a facility needs new cleaning technology or supplies, you are their first call. You will act as the vital link between the client’s needs and our National Account Managers and Business Development Managers, ensuring that every lead is promptly and thoroughly responded to. This is not a cold‑calling sales role. It is a Relationship Management powerhouse position. You are the face of the company for some of the biggest names in global travel and leisure, playing a critical role in our national growth strategy.

This is how you WOW:

• Serve as the dedicated "concierge" for hospitality accounts and their individual properties, maintaining client files and updating CRM systems.
• Receive incoming requests for new cleaning materials or machinery, recommending the best Kärcher solution for the cleaning need.
• Maintain a deep understanding of the unique requirements for cruise ship turnarounds, 24/7 casino environments, and high‑traffic hotels.
• Assist Sales Managers by preparing account briefings, ensuring they have the necessary background info on a property before arriving for a demo.
• Drive business within National and Key Accounts to help achieve the $32m AOP target for Hospitality by making outbound calls to generate revenue.

It would be WOW if you would bring this in:

• 3+ years of proven work experience as an Account Coordinator, Sales Coordinator, or in a customer‑facing hospitality environment.
• High‑level "white glove" service skills, with the ability to speak the language of hotel GMs and procurement officers.
• Proficiency in SAP (or a similar ERP), which is essential for maintaining complex account hierarchies.
• Strong organizational and time‑management skills with the ability to handle multiple projects simultaneously.
• A Bachelor's degree in Business Administration, Marketing, or a related field (High School Diploma accepted with 5+ years of relevant experience).
• Medical, Dental, and Vision plan
• Paid Holidays (11 per year)
• Flexible PTO for exempt employees; generous PTO for non‑exempt employees
• HSA, FSA and 401K matching plans
• Paid sick time, as well as short- and long‑term disability insurance

.

So: Wanna WOW with us?

At Kärcher, a team of 15,330 people in 80 countries is working together to make the world a cleaner place. As a family company with a focus on sustainability, we firmly believe that the important things in life need extra care to ensure they stand the test of time and preserve their value in future too. We offer WOW solutions around the world for cleaning and care. In the everyday and in the extraordinary. With WOW products and WOW services.