National Accounts Client Services Data Administrator

Rentokil Pest Control Ltd.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan with company-m\

Job summary

Rentokil Pest Control Ltd. is seeking a Data Administrator to collaborate with Sales and Sales Support, onboarding new customers and handling pricing and cancellations.

The role ensures effective communication of client changes to field teams and supports the implementation and renewal cycles for National Account clients. The candidate will work under supervision, perform clerical tasks, and help maintain critical reports while identifying improvement opportunities in data processes.

Qualifications

• Must have a sense of urgency and proactive attitude.
• Strong project management, organization, multi-tasking, and prioritization skills.
• Must be computer literate and proficient with office applications.

Responsibilities

• Administers clerical processes (service setup, pricing changes, account conversions, mass cancellations).
• Works under limited supervision and follows standard procedures.
• Assists others in obtaining information from database and special projects.
• Maintains and works with moderately large reports for the department.
• May assist in training and instructing co-workers.
• Performs other administrative duties as needed.

Skills

Sense of urgency

Project management

Organizational skills

Multitasking

Written and verbal communication

Education

High school diploma or equivalent

Tools

Office applications

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Job Summary

This role collaborates with the Sales and Sales Support Teams to onboard new customers and make other data changes (i.e., pricing, cancellations). The Data Administrator communicates client changes (new, changing, cancellations) to the field via e-mail. The Data Administrator role plays a key part in the implementation and renewal cycles of National Account clients.

Key Performance Indicators

• Accuracy of data input
• Timeliness of new starts and other client data changes
• Timely and accurate field-based communications

Principal Duties and Responsibilities

• Administers various clerical processes (examples may include initial service and account set up, pricing and frequency change, account conversions, and mass cancellations, etc).
• Works under limited supervision and follows standard procedures and written instructions to accomplish assigned tasks.
• Assists others in obtaining information from database and special projects.
• Responsible for updating, recording, maintaining, and working with moderately large reports for department.
• May assist in training and instructing co-workers.
• Performs other administrative duties as needed.

CANDIDATE SUMMARY

Required Experience

• Must have and express a sense of urgency
• Project management, organization, multi-tasking, and prioritization skills
• Must be computer literate and at a proficient level of use with office applications

Required Leadership Traits and Characteristics

• Delivers Results: Organizes and prioritizes tasks in an effective and efficient manner. Handles multiple tasks and meets deadlines. Initiates changes to improve the efficiency and effectiveness of processes.
• Display Leadership: Can work independently but knows when to involve others in the organization as needed.

Formal Education, Qualifications or Training

• High school diploma or equivalent required
• 1-3 years of client service experience required
• Strong written and verbal communication skills
• Organizational and project management skills
• Ability to multitask
• Detail oriented
• Ability to learn new business unit software programs as needed

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Savings and Retirement
• 401(k) retirement plan with company-matching contributions
• Work-Life Balance
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall subject to criminal penalties and civil liability.