National Accounts Client Services Data Administrator

Rentokil North America; Harrisburg (Dauphin County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Total Rewards Program

Tuition Reimbursement

Health benefits

Job summary

Rentokil North America seeks a Data Administrator to join our Sales Support team in Harrisburg. You will onboard new customers, process pricing and service frequency changes, and communicate updates to field teams by email.

The role supports national accounts and contributes to renewal cycles with accuracy and timeliness. Candidates should have a high school diploma, 1–3 years of client service experience, and proficient computer skills.

Qualifications

• High school diploma or equivalent.
• 1–3 years of client service experience.
• Strong written and verbal communication skills.
• Organizational and project management skills.

Responsibilities

• Onboards new customers and sets up accounts.
• Processes pricing and frequency changes.
• Communicates client updates to field teams via email.
• Maintains reports and assists training of coworkers.

Skills

Project management

Organization

Multi-tasking

Prioritization

Client service

Education

High school diploma or equivalent

Tools

Office applications

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to \"protect people, enhance lives, and preserve the planet.\"Job SummaryThis role collaborates with the Sales and Sales Support Teams to onboard new customers and make other data changes (i.e., pricing, cancellations). The Data Administrator communicates client changes (new, changing, cancellations) to the field via e-mail. The Data Administrator role plays a key part in the implementation and renewal cycles of National Account clients.Key Performance IndicatorsAccuracy of data inputTimeliness of new starts and other client data changesTimely and accurate field-based communicationsPrincipal Duties and ResponsibilitiesAdministers various clerical processes (examples may include initial service and account set up, pricing and frequency change, account conversions, and mass cancellations, etc).Works under limited supervision and follows standard procedures and written instructions to accomplish assigned tasks.Assists others in obtaining information from database and special projects.Responsible for updating, recording, maintaining, and working with moderately large reports for department.May assist in training and instructing co-workers.Performs other administrative duties as needed.CANDIDATE SUMMARYRequired ExperienceMust have and express a sense of urgencyProject management, organization, multi-tasking, and prioritization skillsMust be computer literate and at a proficient level of use with office applicationsRequired Leadership Traits and CharacteristicsDelivers Results:Organizes and prioritizes tasks in an effective and efficient manner.Handles multiple tasks and meets deadlines.Initiates changes to improve the efficiency and effectiveness of processes.Display Leadership:Can work independently but knows when to involve others in the organization as needed.Formal Education, Qualifications or TrainingHigh school diploma or equivalent required1 – 3 years of client service experience requiredStrong written and verbal communication skillsOrganizational and project management skillsAbility to multitaskDetail orientedAbility to learn new business unit software programs as neededWhy Choose Us?A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.Click here to read more about our Total Rewards Program which includes:Professional and Personal GrowthMultiple avenues to grow your careerTraining and development programs availableTuition Reimbursement benefits (for FT Colleagues)Health and WellnessHealth benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much moreFull-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1Savings and Retirement401(k) retirement plan with company-matching contributionsWork-Life BalanceVacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibilityWe are looking for individuals who want to make a difference where our customers live and work. Is that you?This company is a Drug Free workplace.Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.California residents click here to review your privacy rights.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.