General Office Admin

Rentokil Pest Control Ltd.; Kansas City (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan with company-m匹

Vacation and sick days

Floating holidays

Job summary

Rentokil Pest Control Ltd. is seeking a Facilities Administration professional to support a regional team with data entry, scheduling updates, and daily clerical tasks. The role involves handling receivables, coordinating appointments, and assisting with onboarding tasks for new hires.

You will maintain both paper and electronic customer files, process payments, and support the team with routine administrative duties. Strong communication and multitasking abilities are essential.

Qualifications

• High School Diploma or GED or equivalent experience.
• Strong written and verbal communication skills.
• Detail-oriented with good organizational ability.
• Comfortable managing multiple tasks and priorities.

Responsibilities

• Prepares physical bank deposits and posts monies to customer accounts.
• Data entry of new and converted sales agreements.
• Maintain customer files (paper and electronic).
• Process accounts payable using applicable systems.
• Perform manual work orders and outbound collection calls.
• Analyze technician schedules for optimization opportunities.
• Provide clerical support (filing, ordering supplies, reporting).
• Reconcile bank deposits and finance transactions to zero variance.
• Respond to customer follow-ups with appropriate resolutions.

Skills

Data entry

Written and verbal communications

Attention to detail

Time management

Flexibility

Multi-tasking

Scheduling

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Scheduling software

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world’s leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to “protect people, enhance lives, and preserve the planet.”

Position Overview

Provides general facilities administration support for assigned region/branch locations or warehouse which may include data entry, collections, route optimization and problem solving. Ensures all receivables are applied properly to open invoices in a timely manner to avoid impact to profitability. May confirm customer appointments, update schedules with new customer information and provide team members with daily appointments/routes. May assist with new hire paperwork, orientation, and training.

Job Responsibilities

• Prepares physical bank deposits and posts all collected monies to customer accounts.
• Performs data entry of new sales agreements and conversions of existing sales agreements.
• Maintains customer files, both paper and electronic.
• Processes open Accounts Payable usingapplicable system(s).
• Performs manual work order completions.
• Performs outbound collection calls to unpaid new business and rejected payments.
• Analyzes current-month technician work schedules for optimization opportunities.
• Provides miscellaneous clerical support (i.e., filing, supply ordering, state/regulatory reporting).
• Reconciles all bank deposit and finance transactions to a point of zero variance.
• Responds to all open customer follow-up requests and provides proper resolution.

Job Requirements

• High School Diploma or General Education Degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience
• Skill in written and verbal communications
• Skill in attending to detail
• Skill in maintaining the integrity of administrative transactions Personal time management and organizational skills
• Skill in being flexible with work priorities
• Skill in multi-tasking General working knowledge of the business unit products and services
• Skill at navigating Mission to perform appropriate customer account updates
• Knowledge of Variant scheduling and ability to read and follow automated scheduling requirements
• Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

• Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sitting for long periods of time while using office equipment such as computers, phones and etc.
• Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
• Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have:

• Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.
• Incumbent will be subject to:
• Inside working conditions: The change of building environment such as with or without air conditioning and heating.

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you’ll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

• Multiple avenues to grow your career

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.