National Account Success Manager

Liquid Env Solutions of Texas in

Irving (TX)

On-site

USD 120,000 - 180,000

Full time

4 days ago

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Job summary

Liquid Env Solutions is seeking a Principal Account Manager to own the results on the company’s largest national accounts, including Fortune 500 brands. This field-facing role focuses on ensuring success: strong relationships, reliable service, high satisfaction, and full retention across sites.

You will oversee account plans, executive reviews, and cross-functional coordination, travel regularly to locations, and safeguard the financial health of each account while preserving renewal momentum.

Qualifications

Bachelor’s degree or equivalent experience (Required).
Ten+ years of B2B account management or sales, with at least five years managing multi-location national accounts in relevant sectors (Required).
Proven track record retaining and growing large accounts with high customer satisfaction.

Responsibilities

Own the relationship and success of defined national accounts; coordinate with coordinators for day-to-day requests.
Build and execute written account plans mapping decision-makers and goals.
Develop trusted relationships with procurement, facilities, operations, and finance leaders.
Travel regularly to account locations and customer sites for in-person engagement.
Run business reviews, show service performance, raise issues, and plan improvements.
Monitor contract terms, service level commitments, billing accuracy, and margins.
Own escalations and drive resolution, reporting back to the customer.
Protect account renewal and manage pricing compliance and revenue retention.
Capture organic growth through new locations and additional services.