Senior Account Manager

Allied National Services; Minneapolis (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Allied National Services is looking for a National Account Manager to enhance customer satisfaction and coordinate services. The ideal candidate thrives in fast-paced environments while ensuring that client expectations are met. Responsibilities include monitoring employee attendance and processing invoices.

Candidates should possess 2+ years of customer service experience and demonstrate excellent communication skills. This position is on-site in Minneapolis, Minnesota.

Qualifications

• 2+ years of customer service experience in an office setting.
• Consistent work history is required.
• Strong multitasking and organizational skills are essential.

Responsibilities

• Monitor daily attendance of employees.
• Schedule special services via phone.
• Respond to emails and phone inquiries promptly.

Skills

Customer service experience

Multitasking and organizational skills

Excellent communication

Management experience

Education

Associate’s or Bachelor’s degree

Tools

Microsoft Excel

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job Summary

Allied National Services is seeking a National Account Manager to join our corporate team. This role is ideal for a reliable, upbeat, and assertive professional who thrives in a fast‑paced environment and takes ownership of customer satisfaction. The Account Manager will coordinate vendor services and respond to client requests via phone and email, ensuring all services meet both client expectations and company standards.

Responsibilities

• Monitor and ensure daily attendance of employees
• Schedule and coordinate special services via phone
• Conduct pre- and post‑service confirmations
• Respond promptly to emails and phone inquiries
• Maintain and update CRM systemsFollow up on equipment repairs and service issues
• Process contractor invoices accurately and efficiently
• Source, vet, hire, and onboard new contractors and employees

Schedule

Monday – Friday, 8:00 AM to 4:30 PM (on‑site)

Qualifications

• 2+ years of customer service experience in an office setting
• Consistent work history
• Strong multitasking and organizational skills
• Confident decision‑making with sound business judgmentAbility to prioritize in a fast‑paced environment
• Excellent communication and interpersonal skills
• Intermediate proficiency in Microsoft Excel
• High attention to detail with strong follow‑up skills
• Management experience preferred but not required
• Associate’s or Bachelor’s degree preferred but not required