National Account Manager

CrossCountry Freight Solutions Inc; Dallas (TX); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

401K match

Paid holidays

Volunteer time off

Wellness time off

Biweekly pay

Job summary

CrossCountry Freight Solutions (CCFS) in the United States is seeking a National Account Manager to drive strategic growth by managing key national accounts and pursuing new business opportunities. The role focuses on achieving sales and gross margin targets and maintaining a competitive edge through innovation.

The position reports to the Director of Business Development and requires relocation flexibility to Dallas-area markets.

Qualifications

• Minimum 5 years in sales or relevant industry
• Excellent interpersonal, organizational and communication skills
• Strong negotiation and analytical abilities
• Ability to understand CCFS markets, pricing publications and competitors
• Cognitive and emotional intelligence helps in stakeholder management

Responsibilities

• Cold call outreach and prospecting daily via phone, email, and messaging
• Prepare business transaction reports, rate requests and sales leads
• Deliver presentations with research and value-based messaging
• Travel up to 12 days per month to assigned territories in the US
• Negotiate contracts and prepare tender packages with rate proposals and financials
• Maintain current knowledge of customers and competitors to identify opportunities
• Suggest packaging improvements and innovative cost-saving solutions
• Manage ~$10-15 million gross revenue across 100-150 accounts

Skills

5+ years sales experience

Strong interpersonal skills

Negotiation skills

Analytical thinking

Problem solving

Team collaboration

Tools

CRM software

Job description

Job Title

National Account Manager

Department

Business Development

Job Status

Exempt

Direct Reports

Yes

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

SALARY RANGE

$75,000-$95,000 (Depending on skills and knowledge)

REPORTS TO

Director of Business Development

DIRECT REPORTS

No

LOCATION

Must be located in or near Dallas, TX, Houston, TX, or San Antonio, TX

JOB SUMMARY

We’re looking for a high-performing National Account Manager to drive our strategic growth by managing key national accounts, achieving ambitious sales and gross margin goals, and identifying new business opportunities. This role plays a crucial part in helping us meet acquisition and revenue targets while maintaining our competitive edge and fostering innovation.

ESSENTIAL JOB DUTIES

Principal Responsibilities –75%

• Cold call outreach and customer prospecting/follow up through phone, email, messagingservices on a daily basis.
• Preparesreportsofbusiness transactions, rate requests, salesleadsetc. - 10%
• Doingpresentationswhichinvolvesresearch and detailed work to emphasize features and related benefits. -25%
• Travels(up to12 daysa month)throughout assigned territories within Canada and the Western United States and calls on high volume, high revenue accounts ($250,000 per year in gross revenues and greater), as assigned, tomaintainand increase business, keep them informed of new services and changes within the company. - 25%
• Negotiate major contracts which involve detailed work and research. Put together tender packages including rate proposals, company related information, or equipment and financials. -25%
• Keep up to date on any changes happening with our customers and the competition.
• Suggest to companies how they can improve the shippingie. Packaging improvements to reduce claims.
• Recommend innovative solutions and changes that will reduce costs, save time, improve revenues, make the company more efficient, etc.
• Responsible for approximately $10-15 million gross revenue per year (approximately 100-150 accounts)Added in main responsibilities

Customer Relations and Business Development –25%

• Respond to all customer concerns, complaints and requests. – 15%
• Ensuring the right information is gathered from the customer regarding density, packaging, volumes, etc. – 10%
• This position must keep up to date on any changes happening with our customers and the competition in order to maintain and increase business, keep them informed of new services and changes within the company.

JOB SPECIFICATIONS

Skills & Knowledge

• 5+ years of experience in sales or relevant industry experience
• Self-motivated and results driven
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, problem solving and decision-making skills.
• High level of cognitive and emotional intelligence.
• Strong negotiation skills
• Ability to gain a strong understanding and working knowledge of the following areas:
• CCFS markets, contracts, pricing publications, and competitors.
• CCFS infrastructure and operating characteristics.
• CCFS information and reporting systems.
• Interline partner systems, capabilities and procedures.
• Transportation industry behavior, including CCFS pricing mechanisms and costing systems

BENEFITS

• Medical, Dental, Vision, and Life Insurance
• PTO, Paid Holidays, Volunteer Time Off, Wellness Time Off
• 401K Retirement Plan - Match up to 4%
• Biweekly Pay

#BUSDEV