National Account Manager

CFS; Chicago (IL); On-site; USD 120,000 - 140,000; Full time

Job summary

CFS in Chicago, IL is seeking a National Account & E-Commerce Manager to own top national accounts and major e-commerce channels. You will lead a growing team, drive online sales growth, and shape digital strategy with OEM partners and cross-functional stakeholders.

The role emphasizes data-driven decision making, KPI tracking, and strategic account management to expand product visibility and revenue across marketplaces.

Qualifications

• 5+ years of experience in e-commerce or national accounts.
• Experience managing large online catalogs.
• Amazon Vendor Central experience strongly preferred.

Responsibilities

• Manage and optimize product listings across Amazon, Walmart, Grainger, eBay, and other online channels.
• Oversee strategic national accounts, including assortment, inventory, promotions, pricing, and issue resolution.
• Manage Amazon advertising spend, campaign performance, and ROI metrics.
• Develop and track KPI reporting related to sales, traffic, conversion, catalog growth, and content quality.
• Lead OEM business reviews and drive initiatives for product expansion and brand presentation.
• Supervise and develop a team of account support professionals while improving processes and efficiency.

Skills

E-commerce

National accounts

Digital merchandising

Leadership

Analytics

Team development

Education

Bachelor's degree

Tools

Amazon Vendor Central

Excel

Job description

Ready to take ownership of high-visibility national accounts and major e-commerce channels while leading a growing team? This is an opportunity to make a measurable impact on online sales growth, digital strategy, and customer partnerships with a well-established industry leader.

National Account Manager

Salary: 120K - 140K

Why This Opportunity Stands Out

• Join a stable, 100+ year-old organization with a strong reputation and nationwide reach.
• Own relationships with major national accounts including Amazon, Walmart, Grainger, and eBay.
• Gain visibility with executive leadership through strategic account management and business reviews.
• Drive meaningful e-commerce growth across a large and expanding product portfolio.
• Influence digital merchandising, catalog expansion, pricing strategy, and advertising performance.
• Lead and develop a team, providing an opportunity to strengthen management and leadership skills.
• Work cross-functionally with customers, OEM partners, and internal stakeholders on key growth initiatives.
• Make data-driven decisions using performance analytics, KPIs, and marketplace insights.
• Play a direct role in improving customer experience, online visibility, and revenue growth.
• Enjoy a position that blends strategy, analytics, leadership, and hands-on e-commerce execution.

Key Responsibilities For The National Account & E-Commerce Manager

• Manage and optimize product listings across Amazon, Walmart, Grainger, eBay, and other online channels.
• Oversee strategic national accounts, including assortment, inventory, promotions, pricing, and issue resolution.
• Manage Amazon advertising spend, campaign performance, and return-on-investment metrics.
• Develop and track KPI reporting related to sales, traffic, conversion, catalog growth, and content quality.
• Lead OEM business reviews and drive initiatives related to product expansion and brand presentation.
• Supervise and develop a team of account support professionals while improving processes and efficiency.

Qualifications For The National Account & E-Commerce Manager

• 5+ years of experience in e-commerce, national account management, digital merchandising, or related areas.
• Experience managing large online product catalogs.
• Amazon Vendor Central experience strongly preferred.
• Bachelor's degree in Business, Marketing, E-Commerce, Sales, or related field preferred.

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