National Account Manager

Lindt; California; Hybrid; USD 125,000 - 163,000; Full time

Job summary

Ghirardelli seeks a National Account Manager to drive sales budgets, new item distribution, MAPS objectives, forecasting, and trade funds management for assigned accounts. This role requires strong negotiation, senior-level relationships, and cross-functional leadership to improve in-store execution.

The position offers office or home-office flexibility with 25–35% travel, and the ability to influence across channels with compelling customer-facing presentations.

Qualifications

• BA/BS degree or equivalent work experience.
• Minimum of 5 years of direct selling experience.
• Travel 25–35% of the time; flexible office/home office.

Responsibilities

• Achieve sales budget, new item distribution targets, MAPS objectives, forecasting targets and expense management for assigned accounts.
• Manage and achieve sales controllables.
• Exceed MAPS objectives as outlined in the customer game plan.
• Develop senior level customer relationships to drive joint business planning.
• Prepare and present customer-facing presentations to drive in-store execution.

Skills

Negotiation skills

Category management

Senior customer relationships

Cross-functional collaboration

Presentation skills

Education

Bachelor's degree or equivalent

Job description

**WHO WE ARE** At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to *Making Life A Bite Better* inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.**Job Summary**A National Account Manager is responsible for achieving the sales budget, new item distribution targets, trade promotion budget, forecasting targets, expense management, and MAPS objectives for assigned accounts. This includes all customer communication, trade funds management, forecasting and accountability for volume, profit and in-store conditions.This position may have multiple customers/HQ selling contacts and they may call on a larger customer directly as the main point of contact. Sales volume can range from $10M to $30M.* Manage and achieve sales controllables* Exceed MAPS objectives as outlined in customer game plan* Develop senior level customer relationships that drive joint business planning execution* Being a leader within the company and collaborating cross functionally to create customer driven initiatives that achieve game plan goals* Ability to prepare and present customer-facing presentations that drive Ghirardelli’s in-store execution* Strong negotiation skills* Demonstrate category management skillset that will drive customer partnerships and executionSalary Range: $125,300 - $162,900* BA/BS Degree or equivalent work experience* Minimum of 5 years of direct selling experience* This position may work out of a team sales office or home office* Travel on average of 25% but up to 35%.* Spends 60% of time at desk working at computer or phone.* Spends 25% of time interacting with key customers for purpose of influencing business results.* Spends 15% of time observing conditions in retail outlets, attending off-site sales meetings and performing other miscellaneous activities.* Occasional to Constant Repetitive Fine Manipulation (keyboarding, ten key, writing)* Rare to Occasional ability to lift and carry up to 50 pounds* Ability to travel to various locations across the country or local travel to meetings