National Account Manager

Lindt; Arizona; Hybrid; USD 125,000 - 163,000; Full time

Job summary

Ghirardelli is seeking a National Account Manager to achieve sales budgets, distribution targets, and MAPS objectives for assigned accounts. You will manage trade funds, forecast outcomes, and build senior-level relationships for joint business planning and in-store execution.

The role requires strong negotiation, category management, and presentation skills, with at least 5 years of direct selling experience. Travel up to 35% and hybrid work from a home office or sales office are possible.

Qualifications

• 5+ years of direct selling experience.
• Ability to develop senior level customer relationships.
• Experience forecasting and managing MAPS objectives.
• Bachelor's degree or equivalent work experience.

Responsibilities

• Achieve the sales budget and new item distribution targets.
• Manage trade promotion budget and forecasting targets.
• Develop senior level customer relationships for joint business planning.
• Prepare and present customer-facing presentations for in-store execution.
• Collaborate cross-functionally to drive customer initiatives and game plans.
• Travel 25–35% as needed to service accounts across the country.

Skills

Negotiation skills

Category management

Relationship building

Presentation skills

Forecasting

Direct selling experience

Education

BA/BS Degree or equivalent work experience

Job description

**WHO WE ARE** At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to *Making Life A Bite Better* inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.**Job Summary**A National Account Manager is responsible for achieving the sales budget, new item distribution targets, trade promotion budget, forecasting targets, expense management, and MAPS objectives for assigned accounts. This includes all customer communication, trade funds management, forecasting and accountability for volume, profit and in-store conditions.This position may have multiple customers/HQ selling contacts and they may call on a larger customer directly as the main point of contact. Sales volume can range from $10M to $30M.* Manage and achieve sales controllables* Exceed MAPS objectives as outlined in customer game plan* Develop senior level customer relationships that drive joint business planning execution* Being a leader within the company and collaborating cross functionally to create customer driven initiatives that achieve game plan goals* Ability to prepare and present customer-facing presentations that drive Ghirardelli’s in-store execution* Strong negotiation skills* Demonstrate category management skillset that will drive customer partnerships and executionSalary Range: $125,300 - 162,900* BA/BS Degree or equivalent work experience* Minimum of 5 years of direct selling experience* This position may work out of a team sales office or home office* Travel on average of 25% but up to 35%.* Spends 60% of time at desk working at computer or phone.* Spends 25% of time interacting with key customers for purpose of influencing business results.* Spends 15% of time observing conditions in retail outlets, attending off-site sales meetings and performing other miscellaneous activities.* Occasional to Constant Repetitive Fine Manipulation (keyboarding, ten key, writing)* Rare to Occasional ability to lift and carry up to 50 pounds* Ability to travel to various locations across the country or local travel to meetings