National Account Director

ABM US; San Francisco (CA); On-site; USD 195,000 - 205,000; Full time

Job summary

ABM is seeking a National Account Director to lead a national portfolio in the Data Center and Mission Critical space. The role requires intense onsite presence across the San Francisco Bay Area, coordinating with client leadership, operations, and internal teams to deliver integrated facility services, including engineering, maintenance, and workplace support.

You will drive customer intimacy, growth, and financial performance while partnering with executives to ensure service excellence and

Responsibilities

• Provide strategic leadership for a national portfolio within the Data Center and Mission Critical industry.
• Serve as the primary executive relationship owner and collaborate with customer leadership, operations, and internal stakeholders to ensure delivery of integrated facility services.
• Oversee performance, contractual commitments, profitability, and business outcomes across the portfolio.
• Partner with Operations, Finance, and Executive Leadership to strengthen relationships and identify growth opportunities across supported locations.

Job description

Compensation: $195,000 - $205,000 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Work Model & Location: This position is based in the San Francisco Bay Area, with the home-base office located in either San Francisco or Santa Clara at an ABM office or designated client location, based on the selected candidate’s location. The role requires a significant onsite presence across supported locations, including San Francisco, Oakland, and Santa Clara, with additional travel to Los Angeles and other supported locations nationally.

Position Summary

The National Account Director is responsible for the strategic leadership, client retention, financial performance, and growth of a national portfolio within the Data Center and Mission Critical industry. This role serves as the primary executive relationship owner and works closely with customer leadership, operations teams, and internal stakeholders to ensure the successful delivery of integrated facility services, including engineering, critical facility maintenance, janitorial, and workplace support services.

The National Account Director provides leadership across a complex portfolio of mission‑critical facilities, ensuring contractual commitments, operational performance, customer satisfaction, and business objectives are achieved. This role partners closely with Operations, Finance, and Executive Leadership to strengthen customer relationships, identify growth opportunities, and drive long‑term account success.

In this role, you will leverage the ABM Way to impact:

• Customer Intimacy: Establish and maintain executive‑level customer relationships while serving as a trusted advisor.
• Growth: Drive account retention, service expansion, and long‑term strategic growth opportunities.
• Financial Acumen: Oversee portfolio performance, contract compliance, profitability, and business outcomes.
• Operational Excellence: Partner with operational leaders to ensure consistent service delivery across a national portfolio.