Naples Real Estate Operations & Compliance Lead

SERHANT.; Naples (FL); On-site; USD 77,000 - 104,000; Full time

Job summary

SERHANT. is seeking an Associate Sales Manager for Naples, FL to serve as a key operator and agent-support partner to the Managing Broker. You will help drive agent success, ensure brokerage compliance, and support business growth across the Naples market.

The ideal candidate is highly organized, service-oriented, knowledgeable in Naples real estate practices, and passionate about supporting agents in a fast-paced, growth-focused environment.

Qualifications

• Active Florida real estate license in good standing.
• 3+ years of residential real estate brokerage, operations, compliance, or sales management experience.
• Strong knowledge of Florida real estate contracts, TREC regulations, MLS rules, and REALTOR standards.
• Experience supporting agents and managing multiple priorities in a fast-paced environment.
• Exceptional customer service and relationship-building skills.
• Valid driver's license and reliable transportation.

Responsibilities

• Brokerage Operations & Compliance: Support the Managing Broker in the administration of brokerage operations throughout Naples, Florida.
• Assist with transaction review processes to help ensure compliance with Florida Real Estate Commission (TREC) requirements and company policies.
• Partner with the Managing Broker to identify and address risk management concerns.
• Support agent licensing, onboarding, transfers, and affiliation processes.
• Assist in maintaining brokerage policies, procedures, and operational documentation.
• Stay informed of regulatory updates, industry changes, MLS requirements, and REALTOR policies.
• Agent Support & Training: Serve as a primary point of contact for agent operational questions and support needs.
• Provide guidance and resources related to contracts, compliance, transaction processes, and company systems.
• Coordinate and deliver training sessions focused on brokerage operations, compliance, technology, and best practices.
• Promote agent adoption and proficiency of SERHANT. platforms, tools, and resources.
• Escalate complex legal, compliance, or transactional matters to the Managing Broker as appropriate.
• Support relationships with local REALTOR associations, MLS organizations, and industry partners.
• Assist agents with MLS, association, and professional membership matters as needed.
• Business Growth & Agent Experience: Collaborate with the Managing Broker and market leadership to support agent productivity and retention.
• Assist with recruiting efforts, including candidate outreach, interviews, and onboarding support.
• Foster strong relationships with agents and contribute to a positive, high-performance culture.
• Support local events, meetings, and initiatives that enhance agent engagement and business development.
• Promote awareness and utilization of SERHANT. Ventures, Studios, ID Labs, and other company offerings.

Skills

Organization

Relationship management

Problem-solving

Time management

Training & coaching

Technology proficiency

Collaboration

Adaptability

Job description

SERHANT. is seeking an Associate Sales Manager for Naples, FL to serve as a key operator and agent-support partner to the Managing Broker. You will help drive agent success, ensure brokerage compliance, and support business growth across the Naples market.

The ideal candidate is highly organized, service-oriented, knowledgeable in Naples real estate practices, and passionate about supporting agents in a fast-paced, growth-focused environment.