Associate Sales Manager

Capital Coast; Naples (FL); On-site; USD 81,000 - 99,000; Full time

Job summary

SERHANT. in Naples, Florida, is seeking an Associate Sales Manager to support the Managing Broker in brokerage operations, compliance, and growth. The role focuses on helping agents succeed, overseeing regulatory adherence, and coordinating training across the Naples market.

Qualified candidates will be highly organized, service-oriented, and familiar with Florida real estate practices. A Florida license and strong communication skills are essential for success in a fast-paced, growth-driven

Qualifications

• Active Florida real estate license in good standing (Broker license preferred; Sales Agent license considered with relevant experience).
• 3+ years of residential real estate brokerage, operations, compliance, or sales management experience.
• Strong knowledge of Florida real estate contracts, TREC regulations, MLS rules, and REALTORae standards.
• Experience supporting agents and managing multiple priorities in a fast-paced environment.
• Exceptional customer service and relationship-building skills.
• High degree of professionalism, discretion, and integrity.
• Valid driver2 license and reliable transportation.
• REALTORae membership preferred.

Responsibilities

• Brokerage Operations & Compliance: support administration across Naples, Florida.
• Assist with transaction review to ensure compliance with Florida Real Estate Commission (TREC) requirements and company policies.
• Partner with the Managing Broker to identify and address risk management concerns.
• Support agent licensing, onboarding, transfers, and affiliation processes.
• Assist in maintaining brokerage policies, procedures, and operational documentation.
• Stay informed of regulatory updates, MLS requirements, REALTORae association policies.
• Agent Support & Training: serve as a primary contact for agent operational questions and training needs.
• Provide guidance on contracts, compliance, and transaction processes.
• Coordinate training sessions focused on brokerage operations, technology, and best practices.
• Promote agent adoption and proficiency of SERHANT. platforms, tools, and resources.
• Escalate complex legal, compliance, or transactional matters to the Managing Broker as appropriate.
• Support relationships with local REALTOR26 MLS organizations and industry partners.

Skills

Florida real estate license

3+ years real estate brokerage/ops

Florida contracts / TREC / MLS knowhow

Customer service & relationship skills

Professionalism & integrity

Valid driver2 license

REALTOR membership preferred

Education

Active Florida real estate license

Job description

About SERHANT

SERHANT. is the most followed real estate brand in the world, calibrated for the marketplace of tomorrow, delivering proven results for buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else.

About SERHANT

SERHANT. is the most followed real estate brand in the world, calibrated for the marketplace of tomorrow, delivering proven results for buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else.

About The Role

The Associate Sales Manager, Naples serves as a key operational and agent support partner to the Managing Broker, helping drive agent success, brokerage compliance, and business growth across the Naples, Florida market. This role acts as a resource for agents throughout the transaction lifecycle, supports brokerage operations, facilitates training and adoption of company systems, and helps ensure adherence to Florida real estate regulations and company policies.

The ideal candidate is highly organized, service-oriented, knowledgeable in Naples, Florida real estate practices, and passionate about supporting agents in a fast-paced, growth-focused environment.

Responsibilities

• Brokerage Operations & Compliance
• Support the Managing Broker in the administration of brokerage operations throughout Naples, Florida.
• Assist with transaction review processes to help ensure compliance with Florida Real Estate Commission (TREC) requirements and company policies.
• Partner with the Managing Broker to identify and address risk management concerns.
• Support agent licensing, onboarding, transfers, and affiliation processes.
• Assist in maintaining brokerage policies, procedures, and operational documentation.
• Stay informed of regulatory updates, industry changes, MLS requirements, and REALTOR® association policies.
• Agent Support & Training
• Serve as a primary point of contact for agent operational questions and support needs.
• Provide guidance and resources related to contracts, compliance, transaction processes, and company systems.
• Coordinate and deliver training sessions focused on brokerage operations, compliance, technology, and best practices.
• Promote agent adoption and proficiency of SERHANT. platforms, tools, and resources.
• Escalate complex legal, compliance, or transactional matters to the Managing Broker as appropriate.
• Support relationships with local REALTOR® associations, MLS organizations, and industry partners.
• Assist agents with MLS, association, and professional membership matters as needed.
• Business Growth & Agent Experience
• Collaborate with the Managing Broker and market leadership to support agent productivity and retention.
• Assist with recruiting efforts, including candidate outreach, interviews, and onboarding support.
• Foster strong relationships with agents and contribute to a positive, high-performance culture.
• Support local events, meetings, and initiatives that enhance agent engagement and business development.
• Promote awareness and utilization of SERHANT. Ventures, Studios, ID Labs, and other company offerings.
• *The company reserves the right to add or change duties at any time.

Qualifications

• Active Florida real estate license in good standing (Broker license preferred; Sales Agent license considered with relevant experience).
• 3+ years of residential real estate brokerage, operations, compliance, or sales management experience.
• Strong knowledge of Florida real estate contracts, TREC regulations, MLS rules, and REALTOR® standards.
• Experience supporting agents and managing multiple priorities in a fast-paced environment.
• Exceptional customer service and relationship-building skills.
• High degree of professionalism, discretion, and integrity.
• Valid driver's license and reliable transportation.
• REALTOR® membership preferred.

Skills

• Strong verbal and written communication
• Organization and attention to detail
• Relationship management
• Problem-solving and critical thinking
• Time management and prioritization
• Training and coaching
• Technology proficiency
• Collaboration and teamwork
• Adaptability and initiative

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

The national base pay range for this position within the United States is $90,000.00 USD.

Your Location

This position is on-site for eligible candidates based in the Naples, Florida area. The role may include occasional work at additional SERHANT. offices or attendance at offsites, as agreed to with your manager. Candidates must live within the United States.

Hiring Statement

SERHANT. is committed to providing a workplace free from discrimination or harassment. We expect every member of the SERHANT. community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and staff. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.