Associate Sales Manager

SERHANT.; Naples (FL); On-site; USD 77,000 - 104,000; Full time

Job summary

SERHANT. is seeking an Associate Sales Manager for Naples, FL to serve as a key operator and agent-support partner to the Managing Broker. You will help drive agent success, ensure brokerage compliance, and support business growth across the Naples market.

The ideal candidate is highly organized, service-oriented, knowledgeable in Naples real estate practices, and passionate about supporting agents in a fast-paced, growth-focused environment.

Qualifications

• Active Florida real estate license in good standing.
• 3+ years of residential real estate brokerage, operations, compliance, or sales management experience.
• Strong knowledge of Florida real estate contracts, TREC regulations, MLS rules, and REALTOR standards.
• Experience supporting agents and managing multiple priorities in a fast-paced environment.
• Exceptional customer service and relationship-building skills.
• Valid driver's license and reliable transportation.

Responsibilities

• Brokerage Operations & Compliance: Support the Managing Broker in the administration of brokerage operations throughout Naples, Florida.
• Assist with transaction review processes to help ensure compliance with Florida Real Estate Commission (TREC) requirements and company policies.
• Partner with the Managing Broker to identify and address risk management concerns.
• Support agent licensing, onboarding, transfers, and affiliation processes.
• Assist in maintaining brokerage policies, procedures, and operational documentation.
• Stay informed of regulatory updates, industry changes, MLS requirements, and REALTOR policies.
• Agent Support & Training: Serve as a primary point of contact for agent operational questions and support needs.
• Provide guidance and resources related to contracts, compliance, transaction processes, and company systems.
• Coordinate and deliver training sessions focused on brokerage operations, compliance, technology, and best practices.
• Promote agent adoption and proficiency of SERHANT. platforms, tools, and resources.
• Escalate complex legal, compliance, or transactional matters to the Managing Broker as appropriate.
• Support relationships with local REALTOR associations, MLS organizations, and industry partners.
• Assist agents with MLS, association, and professional membership matters as needed.
• Business Growth & Agent Experience: Collaborate with the Managing Broker and market leadership to support agent productivity and retention.
• Assist with recruiting efforts, including candidate outreach, interviews, and onboarding support.
• Foster strong relationships with agents and contribute to a positive, high-performance culture.
• Support local events, meetings, and initiatives that enhance agent engagement and business development.
• Promote awareness and utilization of SERHANT. Ventures, Studios, ID Labs, and other company offerings.

Skills

Organization

Relationship management

Problem-solving

Time management

Training & coaching

Technology proficiency

Collaboration

Adaptability

Job description

SERHANT. is the most followed real estate brand in the world, calibrated for the marketplace of tomorrow, delivering proven results for buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else.

About the Role

The Associate Sales Manager, Naples serves as a key operational and agent support partner to the Managing Broker, helping drive agent success, brokerage compliance, and business growth across the Naples, Florida market. This role acts as a resource for agents throughout the transaction lifecycle, supports brokerage operations, facilitates training and adoption of company systems, and helps ensure adherence to Florida real estate regulations and company policies.

The ideal candidate is highly organized, service-oriented, knowledgeable in Naples, Florida real estate practices, and passionate about supporting agents in a fast-paced, growth-focused environment.

Responsibilities

• Brokerage Operations & Compliance
• Support the Managing Broker in the administration of brokerage operations throughout Naples, Florida.
• Assist with transaction review processes to help ensure compliance with Florida Real Estate Commission (TREC) requirements and company policies.
• Partner with the Managing Broker to identify and address risk management concerns.
• Support agent licensing, onboarding, transfers, and affiliation processes.
• Assist in maintaining brokerage policies, procedures, and operational documentation.
• Stay informed of regulatory updates, industry changes, MLS requirements, and REALTOR policies.
• Agent Support & Training
• Serve as a primary point of contact for agent operational questions and support needs.
• Provide guidance and resources related to contracts, compliance, transaction processes, and company systems.
• Coordinate and deliver training sessions focused on brokerage operations, compliance, technology, and best practices.
• Promote agent adoption and proficiency of SERHANT. platforms, tools, and resources.
• Escalate complex legal, compliance, or transactional matters to the Managing Broker as appropriate.
• Support relationships with local REALTOR associations, MLS organizations, and industry partners.
• Assist agents with MLS, association, and professional membership matters as needed.
• Business Growth & Agent Experience
• Collaborate with the Managing Broker and market leadership to support agent productivity and retention.
• Assist with recruiting efforts, including candidate outreach, interviews, and onboarding support.
• Foster strong relationships with agents and contribute to a positive, high-performance culture.
• Support local events, meetings, and initiatives that enhance agent engagement and business development.
• Promote awareness and utilization of SERHANT. Ventures, Studios, ID Labs, and other company offerings.
• *The company reserves the right to add or change duties at any time.

Qualifications

• Active Florida real estate license in good standing (Broker license preferred; Sales Agent license considered with relevant experience).
• 3+ years of residential real estate brokerage, operations, compliance, or sales management experience.
• Strong knowledge of Florida real estate contracts, TREC regulations, MLS rules, and REALTOR standards.
• Experience supporting agents and managing multiple priorities in a fast-paced environment.
• Exceptional customer service and relationship-building skills.
• High degree of professionalism, discretion, and integrity.
• Valid driver's license and reliable transportation.

Skills

• Organization and attention to detail
• Relationship management
• Problem-solving and critical thinking
• Time management and prioritization
• Training and coaching
• Technology proficiency
• Collaboration and teamwork
• Adaptability and initiative

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

The national base pay range for this position within the United States is $90,000.00 USD.

Your Location

This position is on-site for eligible candidates based in the Naples, Florida area. The role may include occasional work at additional SERHANT. offices or attendance at offsites, as agreed to with your manager. Candidates must live within the United States.

Hiring Statement

SERHANT. is committed to providing a workplace free from discrimination or harassment. We expect every member of the SERHANT. community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and staff. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

At this time, we are not able to offer H-1B visa or any other work authorization sponsorship. To be considered for any of our open roles, candidates must be currently authorized to work in the United States without the need for sponsorship now or in the future.