Naples Luxury Café & Marketplace Lead

BENCHMARK; Naples (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive training programs

Competitive benefits

Job summary

Pyramid Grand Hospitality is seeking a dynamic leader to oversee Spoonbill Coffee Shop & Marketplace at Naples Grande Beach Resort, driving exceptional guest experiences in coffee, bakery, gelato, grab-and-go, and retail. You will manage daily operations, merchandising, inventory, and staff performance within a luxury resort setting on Florida's Paradise Coast.

The role emphasizes team development, coaching, and delivering luxury service while collaborating with culinary teams to enhance

Responsibilities

• Lead the delivery of exceptional coffee, bakery, gelato, grab-and-go, and retail experiences.
• Oversee all daily operations of Spoonbill Coffee Shop & Marketplace, including coffee service, bakery offerings, gelato service, grab-and-go food, retail merchandise, and point-of-sale operations.
• Recruit, train, coach, and develop baristas, cashiers, retail attendants, and support staff.
• Drive revenue through coffee sales, bakery offerings, gelato, grab-and-go products, retail merchandise, and specialty promotions.

Education

Minimum 3-5 years of food and beverage/retail management experience

Job description

Pyramid Grand Hospitality is seeking a dynamic leader to oversee Spoonbill Coffee Shop & Marketplace at Naples Grande Beach Resort, driving exceptional guest experiences in coffee, bakery, gelato, grab-and-go, and retail. You will manage daily operations, merchandising, inventory, and staff performance within a luxury resort setting on Florida's Paradise Coast.

The role emphasizes team development, coaching, and delivering luxury service while collaborating with culinary teams to enhance