NA Infield Quality Analysts
Stellantis
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Benefits offered by this job
Job summary
Stellantis is seeking a Data-Driven Warranty Analysts Lead to collect, synthesize, and analyze data to identify trends and emerging issues affecting vehicle quality. You will develop problem statements for resolution, support technical analysis, and collaborate across Engineering, Quality, and Manufacturing to drive data-informed decisions.
The role emphasizes strong analytics, responsiveness, and the ability to support cross-functional teams in delivering durable quality improvements across
Qualifications
- Bachelor's degree in Engineering or related field shows strong technical foundation.
- Minimum of 5 years of related experience in Engineering, Quality, or Manufacturing.
- Experience with data analytics and communicating findings to stakeholders.
Responsibilities
- Collect and synthesize data to identify trends and issues from customer feedback and operations.
- Analyze over-the-air vehicle data to support technical analysis and solutions.
- Support cross-functional reviews with Engineering, Quality, and Sub-System teams for data-driven decisions.
- Contribute to improving the quality of customer vehicles to meet ambitious goals.
- Assist in creating data-driven field solutions for major quality issues.
Skills
Education
Tools
Job description
The Data-Driven Warranty Analysts Lead will be responsible for collecting, synthesizing, and analyzing data to identify trends, patterns, and emerging issues. This role involves developing comprehensive problem statements for issue resolution, supporting technical analysis, and contributing to improving the quality of customer vehicles. The ideal candidate will demonstrate great analytics and responsiveness and will be adept at supporting cross-functional teams in making data-driven decisions.
- Collect and synthesize data on complex problems into meaningful information, which is crucial for identifying trends, patterns, and emerging issues from customer feedback and operational data to develop comprehensive problem statements for issue resolution.
- Analyze over the air vehicle data (Aptiv/ADA/Databricks) to support technical analysis and solutions.
- Support reviews with top problematic component suppliers and their associated Engineering, Quality teams, and Sub-System Technical Manager to aid in data analysis for all Design Quality related GIMs.
- Contribute to improving the quality level of customer vehicles to meet ambitious quality objectives.
- Demonstrate great analytics and responsiveness to meet quality requirements.
- Support the cross-functional organization in making decisions on customer facing issues based on data.
- Support the creation of field solutions based on data analysis on all major quality issues (Top Warranty, Recalls, Rapid Service Updates, Customer Service Notifications).
- Bachelor’s degree in Engineering or related field that indicates a strong foundation in technical knowledge and problem-solving skills
- Minimum of 5 years of related experience
- Previous experience working in Engineering, Quality, and/or Manufacturing
- Experience with data analytics
- Strong communication skills, both written and verbal from Executive meetings to all levels
- Self-motivated and directed
- Ability to thrive in a high intensity environment while working on multiple projects
- High proficiency in verbal and written English
- Advanced Degree
- Reactive Green Belt or Black Belt certification
- Knowledge of Stellantis systems: Quantic, QFS, JDP, CNs, GIMS, Palantir, etc
From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.
We believe in work-life balance. That's why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don't contribute
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
When you join us, you’re not just building a career — you're joining a company that supports you, inside and outside of work.
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it.
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don’t contribute
Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. - supporting the needs of you and your family and ensuring peace of mind.
Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products.
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don’t contribute
Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. - supporting the needs of you and your family and ensuring peace of mind.
Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products.
We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
When you join us, you’re not just building a career — you're joining a company that supports you, inside and outside of work.
At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.
EOE / Disability / Veteran
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