MVD Customer Service Pro – Impact & Growth

State of Arizona; Douglas (AZ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Sick leave

Vacation with 10 paid holidays per y

Paid Parental Leave-Up to 12 weeks per

Health and dental insurance

Retirement plan

Life insurance and long-term(dis)

Optional employee benefits

Job summary

State of Arizona’s Department of Transportation, Motor Vehicle Division, seeks Customer Service Representatives in Douglas, AZ. You will handle inquiries, process applications, verify documents, and provide guidance to providers and the public, ensuring policy compliance and accurate record-keeping.

CSR roles span entry to lead-level responsibilities, offering a dynamic public-service environment, opportunities for growth, and a comprehensive benefits package.

Qualifications

• CSR 1 - learn ADOT/MVD rules and customer service principles.

Responsibilities

• Answer and route inbound calls and emails; perform general admin duties.
• Review and process electronic applications; ensure compliance with ARS/AAC.
• Assist with coordination of functional operations across units.

Tools

OIMS

Salesforce

Job description

State of Arizona’s Department of Transportation, Motor Vehicle Division, seeks Customer Service Representatives in Douglas, AZ. You will handle inquiries, process applications, verify documents, and provide guidance to providers and the public, ensuring policy compliance and accurate record-keeping.

CSR roles span entry to lead-level responsibilities, offering a dynamic public-service environment, opportunities for growth, and a comprehensive benefits package.