Music School General Manager

School of Rock Gahanna; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Profit sharing

Training & development

Job summary

School of Rock Gahanna is seeking a General Manager to lead the Gahanna/New Albany location, ensuring a safe, engaging environment where students thrive and families feel welcomed.

You will oversee instructional and administrative staff, drive enrollment, manage operations, and partner with local organizations to raise the school’s profile and profitability while maintaining high educational standards.

Qualifications

• 3+ years in management, sales, marketing, or customer service roles.
• Strong customer service abilities and communication skills.
• Proven leadership and staff recruitment experience.

Responsibilities

• Provide an exceptional experience for students and parents, delivering strong engagement and maximizing student enrollment
• Oversee and guide a team of instructional and administrative staff to cultivate a collaborative and supportive work environment while delivering a high quality educational experience
• Supporting and/or managing the school sales and enrollment
• Manage the creation of high-quality events to foster a sense of community, motivate students, and ensure their continued participation.
• Provide top-quality customer service, including billing, schedule management, and clear and timely communication
• Be a Brand Ambassador. Build relationships in the local community, networking with local businesses, service organizations, and other educational institutions, to increase visibility, create performance opportunities, and drive the business.
• Hire and onboard staff members. This includes recruiting and training to ensure they are successful in their roles and contribute to the success of the school.
• Promote Diversity and Inclusion to create a welcoming and respectful environment for all individuals.
• Deliver results through the management of educational and business Key Performance Indicators (KPIs)
• Manage the marketing, sales, and promotions to drive school and student success
• Manage staff and school facilities to ensure a safe experience for all students. This includes maintaining staff compliance with safety standards and following protocols.

Skills

Management

Sales

Marketing

Customer service

Staff recruitment

Communication

Problem solving

Team collaboration

Leadership

Detail oriented

Organizational skills

Working with children

Music and arts passion

Entrepreneurial spirit

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Profit sharing
• Training & development

Job Summary

School of Rock is a growing, passionate community dedicated to enriching lives through performance-based music education. With over 425 schools, and a strong internationally recognized brand, School of Rock is the largest after-school music education provider in the world. We put on shows to teach music! We are looking for a General Manager to join us at our Gahanna/New Albany location.

The General Manager runs the show from ACDC to Zappa, creating a safe and cool environment for students to achieve their musical and creative potential. The General Manager is responsible for improving efficiency and increasing location profitability while managing the school’s operations.

Roles and Responsibilities

• Provide an exceptional experience for students and parents, delivering strong engagement and maximizing student enrollment
• Oversee and guide a team of instructional and administrative staff to cultivate a collaborative and supportive work environment while delivering a high quality educational experience
• Supporting and/or managing the school sales and enrollment
• Manage the creation of high-quality events to foster a sense of community, motivate students, and ensure their continued participation.
• Provide top-quality customer service, including billing, schedule management, and clear and timely communication
• Be a Brand Ambassador. Build relationships in the local community, networking with local businesses, service organizations, and other educational institutions, to increase visibility, create performance opportunities, and drive the business.
• Hire and onboard staff members. This includes recruiting and training to ensure they are successful in their roles and contribute to the success of the school.
• Promote Diversity and Inclusion to create a welcoming and respectful environment for all individuals.
• Deliver results through the management of educational and business Key Performance Indicators (KPIs)
• Manage the marketing, sales, and promotions to drive school and student success
• Manage staff and school facilities to ensure a safe experience for all students. This includes maintaining staff compliance with safety standards and following protocols.

Skill Requirements

• 3+ years work experience in management, sales, marketing, or customer service-related role
• Excellent customer service skills
• Strong experience recruiting and managing staff
• Excellent communication skills (written and verbal)
• Proven problem-solving skills
• A collaborator who works well across diverse populations
• Strong work ethic, integrity, and leadership skills
• Detail-oriented with strong organizational skills
• Experience and interest in working with children
• Passion and/or interest in music and the arts
• Entrepreneurial spirit and drive to grow a small business