Music & Pop Culture Store Lead

Hot Topic, Inc.; Natick (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

Hot Topic is seeking a Full-Time Assistant Manager to help lead the loudest store in the mall. You will support the Store Manager in hitting sales targets, recruiting, and developing a passionate team, while creating buzz through promotions and engaging customers.

You’ll oversee operations, scheduling, and shrink prevention, using data to drive strategy and ensure exceptional in-store experiences for customers and employees alike.

Qualifications

• 1–2 years of retail store management experience.
• Strong communication, recruiting, operations, and team development skills.
• High school diploma or GED required (degree welcome).

Responsibilities

• Support Store Manager in achieving sales plans and goals.
• Help recruit, develop, and retain a collaborative, passionate team.
• Promote products and promotions to engage customers and drive sales.
• Provide leadership to run an operationally sound business.
• Monitor shrink, payroll hours, and associate schedules.
• Communicate with retail leadership and HQ on trends and feedback.
• Run sales reports and use data to guide strategy for targets.
• Merchandise store using planograms and launch promos on time.
• Develop a high-performing, customer-focused team in partnership with the Store Manager.

Skills

Retail management

Leadership

Recruiting

Operations

Merchandising

Data reporting

Education

High school diploma or GED

Job description

Hot Topic is seeking a Full-Time Assistant Manager to help lead the loudest store in the mall. You will support the Store Manager in hitting sales targets, recruiting, and developing a passionate team, while creating buzz through promotions and engaging customers.

You’ll oversee operations, scheduling, and shrink prevention, using data to drive strategy and ensure exceptional in-store experiences for customers and employees alike.