Music & Pop Culture Retail Team Lead (PT)

Hot Topic

Rosemont (IL)

On-site

USD 22,041 - 24,796

Part time

14 days+

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Job summary

Hot Topic in Rosemont, IL is seeking a Part-Time Assistant Manager - Level 1 to support the store leadership team and deliver a top-notch customer experience for fans of music and pop culture. You will train new hires, assist with daily operations, and help meet sales targets.

Expect responsibilities on the sales floor, opening/closing the store, processing transactions, and using fandom knowledge to drive add-on sales. Join a team passionate about merch and customer service.

Qualifications

  • At least 1 year of retail store experience.
  • High school diploma or GED equivalent.
  • Able to navigate the store, merchandise, and lift up to 50 pounds.

Responsibilities

  • Provide an amazing shopping experience to encourage returns and use product knowledge to drive add-on sales.
  • Cover the sales floor and provide leadership support when the Manager is unavailable.
  • Open and close the store as needed and manage the register during transactions.
  • Train and develop new recruits to ensure their success and store targets are met.
  • Understand sales plans, KPIs, and help execute planogram changes and merchandising all in-store.

Skills

Communication
Time management
Professionalism
Operations
Team development

Education

High School Diploma or GED

Job description

Hot Topic in Rosemont, IL is seeking a Part-Time Assistant Manager - Level 1 to support the store leadership team and deliver a top-notch customer experience for fans of music and pop culture. You will train new hires, assist with daily operations, and help meet sales targets.

Expect responsibilities on the sales floor, opening/closing the store, processing transactions, and using fandom knowledge to drive add-on sales. Join a team passionate about merch and customer service.

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