Museum Visitor Services Cashier & Info Specialist

City of Lubbock; Lubbock (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

The City of Lubbock is seeking a friendly Visitor Services Assistant to support the Buddy Holly Center and Silent Wings Museum. You will greet visitors, provide information, process payments, and help with tours, events, and rentals.

As part of the front-line team, you will maintain records, manage gift shop stock, and assist with daily operations while working days, evenings, weekends, and special events as needed.

Qualifications

• High school diploma or equivalent, plus 1 year of customer service experience.
• Alternatively, any combination of education and experience meeting this requirement.
• Knowledge of customer service techniques and basic office procedures.
• Knowledge of Lubbock and West Texas is helpful.
• Ability to work days, evenings, weekends, and special events.
• Speak clearly; speak to crowds in a clear and concise manner.
• Operate a variety of office equipment, including a personal computer.

Responsibilities

• Greet visitors in person or by telephone.
• Accept payments and maintain receipts.
• Provide information to visitors.
• Prepare and maintain records using computer or other office equipment.
• Assist with tours, events, and rentals.
• Maintain, restock, and count gift shop inventory.
• Perform related duties as required.

Skills

Customer service

Cash handling

Public speaking

Office procedures

Crowd management

Technology literacy

Education

High school diploma or equivalent + 1 year customer service experience

Tools

Personal computer

Job description

The City of Lubbock is seeking a friendly Visitor Services Assistant to support the Buddy Holly Center and Silent Wings Museum. You will greet visitors, provide information, process payments, and help with tours, events, and rentals.

As part of the front-line team, you will maintain records, manage gift shop stock, and assist with daily operations while working days, evenings, weekends, and special events as needed.