Museum Visitor Experience & Sales Associate

MAJC; Los Angeles (CA); On-site; USD 25,000 - 30,000; Part time

Job summary

The Academy Museum of Motion Pictures in Los Angeles is seeking a Visitor Services Associate to warmly welcome visitors, process tickets and memberships, and promote museum offerings. This on-site, part-time role emphasizes customer service, sales skills, and teamwork across multiple venues including the Winkler Welcome Center and museum store.

Candidates should have a high school diploma and at least 1 year of sales or hospitality experience, with a flexible schedule including nights, weekends,

Qualifications

• A high school diploma or equivalent certificate of completion.

Responsibilities

• Welcome visitors and assist with tickets, memberships, group sales, and retail at multiple museum locations.
• Handle cash transactions and process ticket sales and event registrations.
• Provide information about exhibitions, programs, and store offerings with friendly, informed service.
• Support events and address customer questions and concerns with empathy and professionalism.
• Maintain a welcoming environment and uphold museum policies and safety regulations.

Skills

Sales

Customer Service

Cash Handling

Hospitality

Retail

Communication

Interpersonal Skills

Adaptability

Public Engagement

Problem Solving

Teamwork

Education

High school diploma or equivalent

Job description

The Academy Museum of Motion Pictures in Los Angeles is seeking a Visitor Services Associate to warmly welcome visitors, process tickets and memberships, and promote museum offerings. This on-site, part-time role emphasizes customer service, sales skills, and teamwork across multiple venues including the Winkler Welcome Center and museum store.

Candidates should have a high school diploma and at least 1 year of sales or hospitality experience, with a flexible schedule including nights, weekends,