Guest Experience & Sales Associate

Academy Museum of Motion Pictures; Los Angeles (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Union representation

Job summary

The Academy Museum of Motion Pictures in Los Angeles is seeking a part-time Visitor Services Associate to staff on-site sales, membership programs, and retail activities, delivering a welcoming visitor experience.

Positions move between the Winkler Welcome Center, Academy Museum Store, and Oscars Experience gallery. You will handle cash, assist with tickets, and support events while upholding the museum's values and guest-first service.

Qualifications

• 1+ years sales or hospitality experience (customer service, retail, front-facing roles).
• Commitment to diversity, equity, accessibility, and inclusion.
• Driven to contribute to the Museum's success.
• Flexible; maintains a positive attitude when priorities shift.
• Proactive with independent judgment and initiative.
• Experience with security issues is a plus; able to work nights, weekends & holidays.

Responsibilities

• Warmly welcome visitors and initiate engagement with information on exhibitions, events, and offerings.
• Handle cash transactions at Welcome Center and assist with tickets for museum screenings and events.
• Sell merchandise in the Academy Museum Store and staff the Oscars Experience gallery.
• Promote museum memberships across sales locations and manage group sales inquiries.
• Support events, screenings, activations, and special programs.
• Provide calm, empathetic customer service and address concerns while upholding museum values.

Skills

Customer service

Retail

Hospitality

Sales

Flexibility

Team player

Education

High school diploma

Job description

The Academy Museum of Motion Pictures in Los Angeles is seeking a part-time Visitor Services Associate to staff on-site sales, membership programs, and retail activities, delivering a welcoming visitor experience.

Positions move between the Winkler Welcome Center, Academy Museum Store, and Oscars Experience gallery. You will handle cash, assist with tickets, and support events while upholding the museum's values and guest-first service.