Museum Visitor Experience Associate (Weekend & Weekday)

MATTRESS FACTORY; Pittsburgh (Allegheny County); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Training & development

Job summary

The Mattress Factory seeks a Visitor Experience Associate to deliver friendly, informative guest service and support museum operations on weekends and one weekday. This part-time, non-exempt position reports to the Visitor Experience Manager.

Responsibilities include guiding visitors, selling tickets and merchandise, light housekeeping, and staying informed about exhibitions. Availability on Saturdays and Sundays is required.

Qualifications

• Experience in guest service, preferably in a museum or cultural setting.
• Excellent verbal and interpersonal communications skills.
• Professional, personable demeanor.
• Must be able to traverse all areas of campus, including stairs.

Responsibilities

• Provide excellent customer service and facilitate understanding of installations.
• Sell tickets and merchandise at the front desk.
• Perform light housekeeping to keep public areas presentable.
• Welcome guests and answer questions about exhibitions.
• Monitor galleries and report maintenance or safety issues as needed.

Skills

Guest service

Teamwork

Communication

Punctuality

Job description

The Mattress Factory seeks a Visitor Experience Associate to deliver friendly, informative guest service and support museum operations on weekends and one weekday. This part-time, non-exempt position reports to the Visitor Experience Manager.

Responsibilities include guiding visitors, selling tickets and merchandise, light housekeeping, and staying informed about exhibitions. Availability on Saturdays and Sundays is required.