Museum Visitor Experience Assistant - Limited Term

Paycom - ATS; Milwaukee (WI); On-site; USD 21,000 - 23,000; Part time

Job summary

Milwaukee Public Museum in Milwaukee, WI is seeking part-time Visitor Assistants for a limited-term role through January 3, 2027. This position averages 24 hours per week with shifts of 6–8 hours.

Responsibilities include guiding visitors, helping with events, ensuring safety and a welcoming experience for families and large groups, and operating radios and paging systems. Weekend/evening availability required.

Qualifications

• High school diploma or GED.
• Weekend and evening availability.
• Experience in customer service with large groups.
• Bilingual in Spanish strongly preferred.
• Experience with radios and paging systems.
• Strong verbal communication with groups.
• Ability to work independently and in a team.
• Physical ability to bend, stoop, kneel, stand and walk 80% of shift.

Responsibilities

• Advise visitors of information concerning parking, restrooms, points of interest, and general museum information.
• Assist guests entering and exiting the Butterfly Vivarium, ensuring safety and adherence to policies.
• Work after-hours events and assist the Event Coordinator with events.
• Manage procedures for lost and found items and visitor expectations.
• Demonstrate excellent customer service and a professional appearance.

Skills

Customer service

Teamwork

Bilingual Spanish

Communication

Problem solving

Education

High school diploma or GED

Tools

Radios

Paging systems

Job description

Milwaukee Public Museum in Milwaukee, WI is seeking part-time Visitor Assistants for a limited-term role through January 3, 2027. This position averages 24 hours per week with shifts of 6–8 hours.

Responsibilities include guiding visitors, helping with events, ensuring safety and a welcoming experience for families and large groups, and operating radios and paging systems. Weekend/evening availability required.