Museum Tour Operations Lead - Guest Experience & Training

BayWa r.e. Solar Trade Global; Chanhassen (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401 K with matching contributions

Complimentary tour tickets

Discount at retail store and café

Health benefits

Paid holidays

Personal leave

Job summary

A renowned creative sanctuary in Chanhassen is seeking a skilled Museum Tour Operations Manager to lead and manage the Museum Tour Operations Department. The role involves providing exceptional customer service, training guides, and ensuring enjoyable experiences for guests while preserving the legacy of Prince. Candidates must have strong knowledge of museum tours, leadership abilities, and excellent organizational skills. The position offers a Thursday to Monday schedule, with various benefits including health benefits and paid holidays.

Qualifications

• Strong knowledge of guided museum tour experiences.
• Ability to create unique experiences for guests.
• Excellent leadership and communication skills.

Responsibilities

• Provide exceptional customer experiences ensuring guest safety.
• Guide and support tour guides during their tours.
• Prepare and conduct all Paisley Park Tours.
• Train new tour guides professionally and informatively.
• Create tour schedules and manage conflicts.

Skills

Guided museum tour experience

Leadership skills

Communication skills

Organizational skills

Problem-solving skills

Knowledge of music history

Job description

A renowned creative sanctuary in Chanhassen is seeking a skilled Museum Tour Operations Manager to lead and manage the Museum Tour Operations Department. The role involves providing exceptional customer service, training guides, and ensuring enjoyable experiences for guests while preserving the legacy of Prince. Candidates must have strong knowledge of museum tours, leadership abilities, and excellent organizational skills. The position offers a Thursday to Monday schedule, with various benefits including health benefits and paid holidays.