Museum Ticket Sales Associate

Louisville Ballet; Miami, Northern (FL, KY); Hybrid; USD 18,000 - 25,000; Full time

Job summary

Miami Children's Museum is seeking a friendly Museum Ticket Sales Associate at our on-site admissions desk in Miami, FL. You will greet visitors, assist with admissions, and promote membership programs to help families start their visit with a great experience.

Ideal candidates have at least one year of customer service or sales experience, comfortable with POS systems, and strong communication skills. Bilingual English/Spanish is preferred to assist a diverse guest base.

Qualifications

• At least one year of verifiable customer service and/or sales experience.
• Experience using modern sales techniques and point-of-sale equipment.
• A positive, enthusiastic, and professional approach to working with the public.
• Strong communication and customer-service skills.
• Dependability, accuracy, and attention to detail.
• Bilingual English/Spanish skills are preferred.

Responsibilities

• Welcome visitors with a friendly smile and positive attitude.
• Assist guests with purchasing Museum admission tickets.
• Open, operate, and close the point-of-sale system.
• Reconcile cash drawers accurately at the end of the day.
• Share the benefits of Museum membership and encourage membership purchases.
• Enter membership information into the Altru database.
• Answer phone calls and provide helpful information to visitors.
• Deliver excellent customer service throughout every interaction.
• Assist with additional duties as needed.

Skills

Customer service

Sales experience

POS system

Bilingual EN/ES

Job description

Are you friendly, energetic, and passionate about creating memorable experiences for families? Miami Children’s Museum is looking for an enthusiastic Museum Ticket Sales Associate to serve as one of the first welcoming faces our visitors meet!

In this role, you’ll help create a positive experience from the moment guests arrive. You’ll greet visitors, assist with admission purchases, answer questions, promote Museum memberships, and ensure the ticketing area runs smoothly and efficiently.

What You'll Do

• Welcome visitors with a friendly smile and positive attitude
• Assist guests with purchasing Museum admission tickets
• Open, operate, and close the point-of-sale system
• Reconcile cash drawers accurately at the end of the day
• Share the benefits of Museum membership and encourage membership purchases
• Enter membership information into the Altru database
• Answer phone calls and provide helpful information to visitors
• Deliver excellent customer service throughout every interaction
• Assist with additional duties as needed

• At least one year of verifiable customer service and/or sales experience
• Experience using modern sales techniques and point-of-sale equipment
• A positive, enthusiastic, and professional approach to working with the public
• Strong communication and customer-service skills
• Dependability, accuracy, and attention to detail
• Bilingual English/Spanish skills are preferred

If you enjoy connecting with people and want to help families begin their Museum visit with a great experience, we’d love to hear from you. Apply today and become part of the Miami Children’s Museum team!