Museum Security & Visitor Experience Leader

Williams College, London; Williamstown (MA); Sur place; USD 80 000 - 90 000; Plein temps

Résumé du poste

Williams College Museum of Art seeks a Security and Visitor Services Manager to lead security and welcoming operations, including staff hiring, training, and scheduling, and to oversee the technical security systems for the new Williams College facility.

You will manage a 20+ team, coordinate with Campus Safety Services, and guide safety programs during the building transition. This full-time, on-site role requires strong leadership and crisis management skills.

Qualifications

• Bachelor’s degree and at least 5 years of professional experience in security operations or management or hospitality management.
• Strong leadership, communication, and crisis management skills informed by public safety knowledge.
• Familiarity with security technology including cameras, access control, alarms, and radio devices.

Responsabilités

• The SVSM leads security and visitor services teams (20+ staff) and manages daily operations, scheduling and reporting.
• Oversees operation of the new building security systems during construction and relocation.
• Develops training manuals and leads staff training before and after opening.
• Represents Security and Visitor Services in collaboration with WCMA and Williams College departments and safety partners.
• Ensures safety of occupants during emergencies and maintains crisis response readiness.

Connaissances

Leadership

Crisis management

Communication

Team supervision

Security operations

Formation

Bachelor’s degree

Outils

Surveillance systems

Access control systems

Alarm systems

Radio comms

Description du poste

Williams College Museum of Art seeks a Security and Visitor Services Manager to lead security and welcoming operations, including staff hiring, training, and scheduling, and to oversee the technical security systems for the new Williams College facility.

You will manage a 20+ team, coordinate with Campus Safety Services, and guide safety programs during the building transition. This full-time, on-site role requires strong leadership and crisis management skills.