Museum Security & Visitor Experience Leader

Association of Academic Museums & Galleries.; Lincoln (NE); On-site; USD 65,000 - 95,000; Full time

Job summary

Sheldon Museum of Art seeks a Manager of Security and Visitor Experience to lead visitor orientation, accessibility, and engagement across all spaces. You will implement security policies, supervise staff, and ensure a welcoming environment for visitors and staff, including events, admissions, and store operations.

The role requires coordinating with campus partners, responding to alarms 24/7, and driving improvements in accessibility, interpretation, and guest services to support the museum’s

Qualifications

• Bachelor’s degree in liberal arts, humanities, business, hospitality, criminal justice or related field.
• Three years of professional experience in events coordination, security operations and/or management.
• Strong leadership, problem solving, and conflict resolution skills.
• Ability to recruit, develop, and manage directly reporting staff members.

Responsibilities

• Develop and implement visitor experience strategies including orientation and wayfinding.
• Oversee security policies, supervise guards, and manage security systems.
• Respond to alarms 24/7 and oversee after-hours operations.
• Develop attendance data reports and budgeting for visitor experience and security.
• Lead recruitment, training, and scheduling of staff.

Skills

Leadership

Security operations

Customer service

Budgeting

Event coordination

Education

Bachelor’s degree in liberal arts, humanities, business, hospitality, criminal justice or related field

Master’s Degree

Tools

Security system management

AV equipment troubleshooting

Point-of-sale systems

Job description

Sheldon Museum of Art seeks a Manager of Security and Visitor Experience to lead visitor orientation, accessibility, and engagement across all spaces. You will implement security policies, supervise staff, and ensure a welcoming environment for visitors and staff, including events, admissions, and store operations.

The role requires coordinating with campus partners, responding to alarms 24/7, and driving improvements in accessibility, interpretation, and guest services to support the museum’s