Museum Security Officer — Visitor & Artwork Protection

Choose901; Memphis (TN); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Memphis Brooks Museum of Art is seeking Security Officers to join its team as the museum opens its riverfront location in December 2026. You will help protect visitors, artwork, and property while delivering a welcoming, professional presence.

Responsibilities include patrols, monitoring CCTV and alarms, assisting guests, enforcing policies, and coordinating with emergency services as needed. Evening, weekend, and holiday availability required.

Qualifications

• High school diploma or GED.
• Ability to pass a background check and obtain Tennessee unarmed security officer certification.
• Comfortable standing for extended periods and navigating a large building.
• Evening, weekend, and holiday availability.
• CPR/First Aid certification a plus or willingness to become certified.

Responsibilities

• Patrol galleries, lobby, mezzanine, courtyard, roof terrace, entrances, parking garage, and exterior areas to ensure safety and security.
• Observe and report safety hazards, unauthorized access, damage, or suspicious activity.
• Protect artwork and exhibits from damage, theft, or vandalism.
• Ensure doors, gates, and protected areas are properly secured.
• Monitor conditions that could impact collections, including water leaks, temperature concerns, and smoke or fire indicators.
• Work in the Security Operations Center monitoring CCTV, fire alarm, and access control systems, and checking in/out employees, vendors, and contractors.
• Greet visitors and provide directions or assistance as needed.
• Enforce museum policies, state and federal laws, and safety regulations.
• Respond promptly to medical incidents, fire alarms, or security threats, and coordinate with police, fire, and EMS as necessary.
• Write detailed incident and daily activity reports.
• Assist with crowd control during special events and conduct bag checks or screenings as required.

Skills

Situational awareness

Communication

Customer service

Teamwork

Observation skills

Education

High school diploma or GED

Tools

CCTV systems

Access control systems

Alarm monitoring systems

Job description

Memphis Brooks Museum of Art is seeking Security Officers to join its team as the museum opens its riverfront location in December 2026. You will help protect visitors, artwork, and property while delivering a welcoming, professional presence.

Responsibilities include patrols, monitoring CCTV and alarms, assisting guests, enforcing policies, and coordinating with emergency services as needed. Evening, weekend, and holiday availability required.