Security Officer-PT

Charles H. Wright Museum of African American History; Detroit (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Charles H. Wright Museum of African American History in Detroit is seeking a Security Officer responsible for general security of the Museum and its contents, guarding property against fire, theft, vandalism, and illegal entry.

The Officer also assists visitors and responds to inquiries, including medical emergencies. Responsibilities include patrolling exhibits and meeting rooms, controlling access to parking, examining doors and windows, providing first aid, reporting incidents, and supporting

Qualifications

• High school diploma or GED is required.
• Experience in security or law enforcement is preferred.
• Experience in a destination customer service environment is preferred.
• Experience in a museum or gallery setting is desirable.
• First Aid and AED certification is desirable.

Responsibilities

• Secure museum assets, collections, and contents.
• Prohibit unlawful entry during and after hours.
• Provide general assistance to visitors as needed.
• Execute security plans for special events.
• Patrol exhibits, meeting rooms, and parking area.
• Control access to parking lots and secure doors.
• Provide first aid and contact EMS when needed; prepare incident reports.
• Record incidents and property damage; assist supervisory staff.

Skills

Customer service

Emergency response

Attention to detail

Communication

Education

High School Diploma or GED

Tools

First Aid Certification

AED Certification

Job description

Description

Under general direction of the Manager of Security Services, the Security Officer is responsible for general security for the Museum and its contents. The Security Officer also guards the Museum property against fire, theft, vandalism, and illegal entry. The Officer assists customers and responds to various inquiries and requests. The incumbent also takes on a primary role in the event of a medical emergency.

Essential Functions

• Secures Museum and its assets, collections and general contents


• Prohibits unlawful entry, both during and after standard Museum hours


• Provides general assistance to visitors and customers as needed


• Executes tactical aspects of special event security plans


• Patrol, periodically, exhibits, meeting rooms and immediate parking area


• Control access to parking lots


• Examine doors, windows, and gates to determine that they are secure


• Provide first aid and other assistance to injured staff or visitors, including contacting EMS and preparing incident reports


• Watch for and report irregularities such as fire hazards, leaking water pipes, and security doors left unlocked


• Observe departing personnel to guard against theft of company property


• Sound alarm or call police or fire department by telephone in case of fire or presence of unauthorized persons


• Permit only authorized persons to enter property during off hours


• Accept and record time of any deliveries as is appropriate


• Record data such as property damage, unusual occurrences, accidents or injuries, and completes incident report for use of supervisory staff


• Other duties as assigned

Requirements

• High School Diploma or GED required


• Previous experience in a security or law enforcement capacity is desired


• Exposure to a similar destination customer service environment


• Experience in a gallery or museum setting is desirable


• First Aid and AED certification is desired

Physical Factor/Working Conditions

• Must be able to sit and stand for extended periods of time


• Must be able to lift 25 lbs.


• May require work on nights and weekends and possibly holidays