Museum Security & Guest Experience Lead

Studio Museum in Harlem; New York (NY); On-site; USD 30,307 - 35,817; Part time

Job summary

The Studio Museum in Harlem seeks a part-time Security Guard to welcome and assist visitors while protecting the collection and museum assets. You will perform safety checks, monitor access, and support fire safety and emergency procedures.

Availability for 24/7/365 coverage will be required upon reopening, with weekend and evening shifts likely. Responsibilities include patrols, reporting safety concerns, and enforcing policies in a respectful, visitor-centered manner.

Qualifications

• High school diploma or equivalent is required.
• Prior security, law enforcement, or related experience preferred, preferably in a museum or public-facing environment.
• Excellent verbal and written communication skills; ability to interact with diverse visitors and staff.

Responsibilities

• Conduct opening and closing procedures, including safety checks.
• Perform regular patrols and report safety concerns to supervisor.
• Ensure adherence to museum security rules to prevent theft, fire, damage and injury.
• Monitor CCTV and escort contractors/vendors as needed.
• Complete daily logs and incident reports; respond to emergencies.

Skills

Customer service

Verbal communication

Education

High school diploma or equivalent

Security experience preferred

Job description

The Studio Museum in Harlem seeks a part-time Security Guard to welcome and assist visitors while protecting the collection and museum assets. You will perform safety checks, monitor access, and support fire safety and emergency procedures.

Availability for 24/7/365 coverage will be required upon reopening, with weekend and evening shifts likely. Responsibilities include patrols, reporting safety concerns, and enforcing policies in a respectful, visitor-centered manner.