Security Officer

Choose901; Memphis (TN); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Memphis Brooks Museum of Art is seeking Security Officers to join its team as the museum opens its riverfront location in December 2026. You will help protect visitors, artwork, and property while delivering a welcoming, professional presence.

Responsibilities include patrols, monitoring CCTV and alarms, assisting guests, enforcing policies, and coordinating with emergency services as needed. Evening, weekend, and holiday availability required.

Qualifications

• High school diploma or GED.
• Ability to pass a background check and obtain Tennessee unarmed security officer certification.
• Comfortable standing for extended periods and navigating a large building.
• Evening, weekend, and holiday availability.
• CPR/First Aid certification a plus or willingness to become certified.

Responsibilities

• Patrol galleries, lobby, mezzanine, courtyard, roof terrace, entrances, parking garage, and exterior areas to ensure safety and security.
• Observe and report safety hazards, unauthorized access, damage, or suspicious activity.
• Protect artwork and exhibits from damage, theft, or vandalism.
• Ensure doors, gates, and protected areas are properly secured.
• Monitor conditions that could impact collections, including water leaks, temperature concerns, and smoke or fire indicators.
• Work in the Security Operations Center monitoring CCTV, fire alarm, and access control systems, and checking in/out employees, vendors, and contractors.
• Greet visitors and provide directions or assistance as needed.
• Enforce museum policies, state and federal laws, and safety regulations.
• Respond promptly to medical incidents, fire alarms, or security threats, and coordinate with police, fire, and EMS as necessary.
• Write detailed incident and daily activity reports.
• Assist with crowd control during special events and conduct bag checks or screenings as required.

Skills

Situational awareness

Communication

Customer service

Teamwork

Observation skills

Education

High school diploma or GED

Tools

CCTV systems

Access control systems

Alarm monitoring systems

Job description

You notice things other people miss. Now do it somewhere that matters.

Memphis Art Museum — opening on the downtown riverfront in December 2026 — is building its security team now. We’re looking for Security Officers who can hold two things at once: a genuine welcome for every visitor who walks through our doors, and a sharp eye that never really clocks out.

This role is responsible for protecting our visitors, staff, artwork, property, and parking garage. You’ll conduct regular interior and exterior patrols and also be assigned to our Security Operations Center, monitoring alarm, CCTV, and access control systems alongside our Console Operators. The job calls for strong situational awareness, clear communication, and steady adherence to security and emergency response procedures — all while maintaining a welcoming, professional presence for our guests.

A note on where you’ll work

In the months leading up to opening, our collection will begin moving into the new riverfront building while our current Overton Park location remains open to the public. During this transition, Security Officers will work across both sites as needed. Once the new location opens in December, your work will center there.

What you’ll do

• Patrol galleries, lobby, mezzanine, courtyard, roof terrace, entrances, parking garage, and exterior areas to ensure safety and security
• Observe and report safety hazards, unauthorized access, damage, or suspicious activity
• Protect artwork and exhibits from damage, theft, or vandalism
• Ensure doors, gates, and protected areas are properly secured
• Monitor conditions that could impact collections, including water leaks, temperature concerns, and smoke or fire indicators
• Work in the Security Operations Center monitoring CCTV, fire alarm, and access control systems, and checking in/out employees, vendors, and contractors
• Greet visitors and provide directions or assistance as needed
• Enforce museum policies, state and federal laws, and safety regulations
• Respond promptly to medical incidents, fire alarms, or security threats, and coordinate with police, fire, and EMS as necessary
• Write detailed incident and daily activity reports
• Assist with crowd control during special events and conduct bag checks or screenings as required

What you’ll need

• High school diploma or GED
• Ability to pass a background investigation and obtain Tennessee unarmed security officer certification
• Comfortable on your feet for extended periods; able to climb stairs and navigate a large building
• Available for evenings, weekends, and holidays
• Reliable transportation between sites during the transition period
• Security, law enforcement, military, or customer service background is a plus — not a requirement
• CPR/AED and First Aid certification a plus — or willingness to become certified

Reports to the Director of Security.

Equal Opportunity Employer

The Memphis Brooks Museum of Art is an Equal Opportunity Employer and will not discriminate against any employee or applicant for employment because of race, color, ancestry, religion, sex, national origin, age, sexual orientation, gender identity, disability, or marital or veteran status. We actively encourage minority candidates to apply for open positions.