Museum Membership & Guest Services Associate

Bay Area Discovery Museum; Sausalito (CA); On-site; USD 30,000 - 32,000; Part time

Benefits offered by this job

100% employer-paid medical, dental, &

Job summary

The Bay Area Discovery Museum in Sausalito, CA is seeking a part-time Membership, Visitor Services, and Store Assistant (MVSA). You will welcome visitors, manage admissions, memberships, and merchandise, and provide information about programs.

The role is 95% public facing, with shifts during museum hours and seasonal fluctuations. Responsibilities include cashier duties, daily sales, and strong customer service.

Qualifications

• Minimum 1 year of customer service in a fast-paced environment.
• Bonus if experience in a museum, school, or attraction.
• Ability to speak Spanish, Mandarin, or Cantonese is a plus (Spanish preferred).
• Proficient with MS Office and Google Suite; cash handling or POS experience preferred.

Responsibilities

• Welcome guests, handle admissions, memberships, and store sales with accuracy.
• Promote memberships, programs, and merchandise; answer inquiries by phone or email.
• Maintain clean admissions areas and assist with admin tasks and restocking.
• Support safety procedures and shift coverage during peak periods.

Skills

Customer service

Cash handling

Bilingual (Spanish/Mandarin/Cantonese)

MS Office / Google Suite

POS systems

Teamwork

Tools

ACME POS

Square POS

Ticketing systems

Job description

The Bay Area Discovery Museum in Sausalito, CA is seeking a part-time Membership, Visitor Services, and Store Assistant (MVSA). You will welcome visitors, manage admissions, memberships, and merchandise, and provide information about programs.

The role is 95% public facing, with shifts during museum hours and seasonal fluctuations. Responsibilities include cashier duties, daily sales, and strong customer service.