Museum Store Sales & Guest Experience

The Walt Disney Family Museum; San Francisco, Northern (CA, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

The Walt Disney Family Museum in San Francisco is seeking Store Associates to deliver knowledgeable, friendly guest service, educate visitors about merchandise, ring up sales, assist in the cafe, and safeguard inventory within a vibrant museum environment. Candidates should be reliable, on time for scheduled shifts, able to work Thursdays through Sundays, and comfortable engaging with diverse audiences.

Bilingual abilities (Spanish, Chinese, Japanese or other languages) are a plus and previous

Qualifications

• Excellent customer service and communication skills.
• Experience using POS systems to process sales.
• Ability to engage with diverse audiences and cultures.

Responsibilities

• Greet guests and provide outstanding service across store and cafe areas.
• Explain products, educate guests about provenance and exhibitions.
• Process sales transactions accurately using POS systems.
• Assist with inventory, replenishment, and display maintenance.
• Maintain professional appearance and adhere to dress code.
• Support guests with emergencies and provide guidance as needed.
• Work collaboratively with team and other departments as assigned.

Skills

Customer service

Communication

POS experience

Multicultural engagement

Weekend availability

Education

High school diploma

Job description

The Walt Disney Family Museum in San Francisco is seeking Store Associates to deliver knowledgeable, friendly guest service, educate visitors about merchandise, ring up sales, assist in the cafe, and safeguard inventory within a vibrant museum environment. Candidates should be reliable, on time for scheduled shifts, able to work Thursdays through Sundays, and comfortable engaging with diverse audiences.

Bilingual abilities (Spanish, Chinese, Japanese or other languages) are a plus and previous