Playful Learning Assistant (On-Call)

Bay Area Discovery Museum; Sausalito (CA); On-site; USD 30,000 - 31,000; Full time

Job summary

The Bay Area Discovery Museum is seeking an On-Call Playful Learning Assistant to join our Learning & Museum Experience team in Sausalito, CA. This entry-level role supports playful learning experiences for young children and families and helps maintain welcoming, safe environments onsite.

The position is on-call with typical shifts 8:30am-4:30pm, and bilingual candidates fluent in English and Spanish, Mandarin, or Cantonese will earn a higher rate.

Qualifications

• Enthusiasm for working with children aged 0-8 and families.
• Customer service experience preferred.
• Bilingual in Spanish, Mandarin, or Cantonese preferred.

Responsibilities

• Maintain clean, organized learning spaces with materials and props.
• Relieve facilitators for breaks and assist with activities.
• Support open/close routines and daily museum operations.
• Assist with program setup, execution, and breakdown.
• Deliver programming alongside facilitators as needed.
• Provide translation support for visitors in Spanish, Mandarin, or Cantonese.

Skills

Enthusiasm for young children

Customer service experience

Bilingual (Spanish/ Mandarin/ Canton J

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

500 - MUSEUM & LEARNING On-Call Sausalito, CA, US

Salary Range: $21.74 To $22.74 Hourly

POSITION SUMMARY

The Bay Area Discovery Museum is seeking a On-Call Playful Learning Assistant to join our Learning & Museum Experience team! This role plays an essential role in providing a memorable, engaging, welcoming, and safe experience for all museum visitors.

The Playful Learning Assistant is a part of the public face of the museum, supporting playful learning experiences, programs and environments for young children and their families who participate in the museum’s onsite experiences. Playful Learning Assistants bring an interest in and commitment to learning, and a love for shaping the growth and development of young children and their caregivers. The Playful Learning Assistant role is a wonderful way to explore the fields of museum education, informal learning and early childhood education.

The pay rate for this entry-level position is $21.74/hour**. The Museum is open Wednesday - Sunday and typical shifts are 8:30am-4:30pm. This position works onsite at our gorgeous 7.5-acre campus in Sausalito, CA. This is a union position that is predominantly a public facing role.

**Bilingual candidates (fluent in English and Spanish, Mandarin, or Cantonese) will earn $22.74/hour.

KEY ROLES AND RESPONSIBILITIES

Learning and Program Support

• Ensures all indoor and outdoor learning environments are clean, tidy, and well-stocked with materials and props; ensures tools and equipment are clean and in good working order; replenishes and refreshes spaces throughout the day to ensure an exceptional visitor experience; documents and communicates repair, maintenance, and material supply issues to appropriate staff members; prepares tools and materials; assists with materials/supplies inventory organization, as needed.
• Relieves Playful Learning Facilitators and Lead Program Facilitators on rotation throughout the day for breaks, and meetings, as needed; facilitates and supports playful learning for young children and their caregivers.
• Supports museum opening and closing routines and protocols to ensure spaces are clean and ready for the next day.
• Supports program and festival set up and cleanup/breakdown.
• Playful Learning Facilitators and Lead Program Facilitators in delivering programming, as required.
• Supports visitors in Spanish, Mandarin, or Cantonese, including translation of materials and communication (Bilingual staff only).

Customer Service

• Ensures every visitor has an enjoyable and safe experience, and feels welcome and taken care of, by providing exceptional customer service and communication centered in empathy, inclusion, and flexibility.
• Orients families and groups to the campus, programs, and activities; answers questions.
• Adheres to, communicates, and enforces museum policies and protocols around visitor safety.

Additional duties as assigned.

SKILLS AND QUALIFICATIONS

• Enthusiasm for working with working with young children 0-8 years and their families.
• Customer service experience is strongly preferred.
• Bilingual in Spanish, Mandarin, or Cantonese preferred.
• Professional commitment to Diversity, Equity, Access, and Inclusion; thoughtful and open about the role of a workplace and a cultural institution in creating a sense of welcome and belonging for staff and visitors.
• Must be positive, friendly, and curious with an ability to work with a variety of people from various backgrounds and cultures.
• Able to work independently and as part of a team.
• Capable of speaking in front of small groups of visitors.
• Must have excellent problem-solving skills, be dependable, helpful, and adaptable.
• Flexibility to adjust schedule and work alternate days or hours is a plus depending on programming and other staffing needs.
• A reliable source of transportation is required.
• Ability to perform physical activities such as bending, kneeling, walking, and picking up items for 2-3 hours at a time. Ability to stand for up to 8 hours and carry up to 25 lbs. for short distances. Ability to work indoors and outdoors in varying types of weather.

PHYSICAL REQUIREMENTS

• Ability to perform physical activities such as bending, kneeling, walking, and picking up items for 2-3 hours at a time.
• Ability to stand for up to 8 hours and carry up to 50 lbs. for short distances/periods.
• Ability to work indoors and outdoors in varying types of weather.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENIRONMENT

This role is primarily based in our indoor exhibit spaces, with occasional outdoor programming at the museum. This role may be exposed to varying types of weather while working on the museum floor.

ABOUT US

At the Bay Area Discovery Museum, we believe that providing children with the high-quality early learning experiences they need to be successful is the best investment we can make as a society.

Whether at the Museum, online, or in the community, we provide experiences that spark children’s natural curiosity for the world around them, while building their creative problem-solving skills and STEM content knowledge. Both on-site and off-site, we facilitate research-backed learning experiences that are fun and engaging for children and families. At our one-of-a-kind location at the foot of the Golden Gate Bridge, this includes hands-on exhibits, rich STEM and art programming, an on-site preschool, and camps and classes. Off-site, our museum educators bring hands-on STEM programming to students and families at schools and libraries in all nine Bay Area counties.

We believe that these research-backed on-site and off-site experiences should be made available to all children and families and offer a variety of access initiatives toward this goal. We are currently working our way back up to our pre-pandemic numbers:

• 350,000 visitors each year, including nearly 100,000 with free or reduced admission
• 10,000 member families
• 26,000 children through our school and community programs
• 587 schools and 215 libraries through all nine Bay Area counties

The Bay Area Discovery Museum is committed to being welcoming and inclusive. We are continuously working toward the goal of reflecting the diversity of the Bay Area both within our organization and with those we serve.

WHAT WE OFFER

The Bay Area Discovery Museum offers a high-energy, results-oriented, creative and fun environment. Employees enjoy reciprocal admission benefits at other museums, regular all-staff celebrations, professional development training, and more. All staff members are valued for their contributions toward creating a high-quality experience for visitors, and their work that allows us to achieve our mission.

In addition, we offer the opportunity for each employee to make a unique impact on more than 350,000 museum visitors each year on-site, and many more in the community through the museum’s research-backed school and community programs.

NOTE TO CANDIDATE

Due to the sensitivity and requirements of our positions, you should expect to undergo and be cleared of an employment background/criminal check if extended an offer for employment. You may also be asked to provide proof of educational degree(s), licenses, credentials, or vaccinations pertinent to the position.