Museum Experience Host — Guest Services & Family Friendly

Paylocity; Everett (WA); On-site; USD 22,923,000 - 28,709,000; Part time

Benefits offered by this job

Sick time

Free museum membership

Discounts

Other museum perks

Job summary

Paylocity is seeking an Experience Host in Everett to deliver outstanding customer service to museum visitors and help maintain exhibits. This part-time, on-site role requires weekend and some evening availability, with a seasonal end date in January 2027.

You will welcome guests, answer questions, and assist with events or rentals while working with a collaborative team in a dynamic visitor environment.

Qualifications

• Minimum 1 year customer service, retail, guest management, or hospitality experience preferred.
• Minimum 1 year experience working with children in an educational or recreational setting in another museum or cultural institution, preschool or daycare, after school, summer camp or other family-oriented setting preferred.

Responsibilities

• Interact with visitors in a friendly, professional manner and deliver exemplary customer service.
• Offer prompts for play and suggestions for interaction to families navigating the Museum’s exhibits and spaces in a self-guided manner.
• Support visitor operations and needs outside of the galleries.
• Reset, restock, and maintain cleanliness of exhibits throughout the day.
• Answer general visitor questions about the museum and exhibits.
• Maintain current knowledge of museum programs, services, and events.
• Help direct visitors within the museum.
• Facilitate and assist with special events, parties, and rentals. Attend required staff meetings.

Skills

Customer service

Verbal communication

Teamwork

Problem solving

Adaptability

Job description

Paylocity is seeking an Experience Host in Everett to deliver outstanding customer service to museum visitors and help maintain exhibits. This part-time, on-site role requires weekend and some evening availability, with a seasonal end date in January 2027.

You will welcome guests, answer questions, and assist with events or rentals while working with a collaborative team in a dynamic visitor environment.