Guest Experience Host

Paylocity; Houston (TX); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Paylocity is seeking a friendly and professional Host to greet guests, manage seating, and support a welcoming dining experience. This role emphasizes strong communication, organization, and the ability to handle multiple tasks in a fast-paced setting.

Applicants should be comfortable with evenings, weekends, and holidays, and value teamwork in a hospitality environment. This on-site position offers opportunities to grow within a dynamic restaurant team.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional in a fast-paced environment.
• Previous experience in a customer service or hospitality role preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Friendly, approachable demeanor with a positive attitude.
• Basic knowledge of reservation systems and POS systems is a plus.

Responsibilities

• Greet guests warmly and assist with seating arrangements.
• Manage reservations and waitlists efficiently.
• Answer phone calls and respond to guest inquiries promptly.
• Maintain cleanliness and organization of the host stand and waiting area.
• Coordinate with the service team to ensure smooth flow of guests.
• Handle guest concerns or special requests with professionalism and courtesy.
• Provide information about the restaurant, menu, and specials as needed.

Skills

Communication

Organization

Multitasking

Customer service

Flexible hours

Friendly demeanor

Reservations systems

Tools

Reservation systems

POS systems

Job description

Paylocity is seeking a friendly and professional Host to greet guests, manage seating, and support a welcoming dining experience. This role emphasizes strong communication, organization, and the ability to handle multiple tasks in a fast-paced setting.

Applicants should be comfortable with evenings, weekends, and holidays, and value teamwork in a hospitality environment. This on-site position offers opportunities to grow within a dynamic restaurant team.