Experience Host - Welcoming, Flexible Weekend Shifts

Islington Working; Smithfield (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Uniform provided

Radio with earpiece

Job summary

London Museum is seeking an Experience Host to welcome visitors and keep spaces lively and safe. You will read the mood of different spaces, adjust your approach, and start conversations that connect people with London’s stories.

You’ll help with exhibitions, events and school visits, guiding visitors and supporting ticketing and donations. Our roles require flexibility, weekend work, and the ability to work across galleries and events with warmth, inclusivity and good judgment.

Qualifications

• Friendly, approachable presence with visitors
• Ability to read room mood and adapt approach
• Strong communication and listening skills
• Attention to safety, wellbeing and inclusivity

Responsibilities

• Welcome visitors in a warm, open way
• Read pace of spaces and adapt approach as energy changes
• Start conversations that spark curiosity about London’s stories
• Support exhibitions, events, school visits and late programming
• Guide visitors and provide clear directions to reduce friction
• Assist with ticketing, donations and visitor flow

Job description

London Museum is seeking an Experience Host to welcome visitors and keep spaces lively and safe. You will read the mood of different spaces, adjust your approach, and start conversations that connect people with London’s stories.

You’ll help with exhibitions, events and school visits, guiding visitors and supporting ticketing and donations. Our roles require flexibility, weekend work, and the ability to work across galleries and events with warmth, inclusivity and good judgment.