Municipal Teller: Receipts & Reconciliation

WORCESTER REGIONAL CHAMBER OF COMMERCE; Worcester, Northern (MA, KY); Hybrid; USD 36,000 - 44,000; Full time

Job summary

City of Worcester is seeking a Teller for the Office of the Treasurer and Collector of Taxes. The role handles receipts for Real Estate, Personal Property, and Excise taxes, as well as fees and assessments, ensuring accuracy in the City’s accounting system and timely deposits.

Bilingual applicants are encouraged. Strong customer service, bookkeeping accuracy, and on-site work are required for a high-volume environment.

Qualifications

• High school diploma or equivalent and 3 years related experience with cash handling and customer service.
• Strong Excel proficiency to analyze and reconcile financial data.
• Excellent written and verbal communication and accuracy in handling receipts.

Responsibilities

• Accept and receipt cash, checks, and credit cards for city receivables.
• Record transactions in MUNIS and Tyler Cashiering accurately and timely.
• Balance cash drawer daily and prepare bank deposits.
• Respond to customer inquiries and provide good service.
• Scan daily work into Laserfiche and maintain records.

Skills

Organizational skills

Communication skills

Receipts processing

Excel

MS Office

Stand for long periods

Onsite attendance

Independent work

Education

High school diploma

Associate degree (preferred)

Tools

MUNIS

Tyler Cashiering

Laserfiche

Excel

Kelly and Ryan

Job description

City of Worcester is seeking a Teller for the Office of the Treasurer and Collector of Taxes. The role handles receipts for Real Estate, Personal Property, and Excise taxes, as well as fees and assessments, ensuring accuracy in the City’s accounting system and timely deposits.

Bilingual applicants are encouraged. Strong customer service, bookkeeping accuracy, and on-site work are required for a high-volume environment.