Receipts & Tax Teller — Customer-Focused Cash Specialist

WORCESTER CITY OFC-WATER; Worcester (MA); On-site; USD 36,000 - 44,000; Full time

Job summary

The City of Worcester is seeking a Teller in the Office of the Treasurer and Collector of Taxes. You will receip t cash, checks, and credit card payments for Real Estate, Personal Property, and Excise taxes, as well as fees and assessments, and enter all transactions into the City’s accounting systems.

Under the Head Teller, responsibilities include daily reconciliation, deposits, customer service, and strict adherence to policies.

Qualifications

• High School Diploma or equivalent.
• Three years of related experience including cash handling.
• Proficiency with Microsoft Excel to analyze and reconcile financial data.
• Associate’s degree in accounting, finance, taxation, business/public administration, or related field preferred.
• Five years of related experience, which includes cash handling and customer service.

Responsibilities

• Receive and receipt cash, checks, and credit cards for settlement of City receivables.
• Record transactions in City accounting systems.
• Reconcile daily cash drawer with city systems (MUNIS and Tyler Cashiering).
• Receipt and record transactions received via US Mail into the City accounting system.
• Aggregate, reconcile, and prepare bank deposits.
• Receive and record transactions from other receipting departments via interoffice turn-in.
• Research customer inquiries regarding accounts or receipting transactions in MUNIS, Kelly and Ryan, etc.
• Assist with daily customer service tasks as assigned.
• Scan all daily work into electronic storage media in Laserfiche.

Skills

Cash handling

Receipts processing

Customer service

Excel proficiency

Communication skills

Time management

Education

High School Diploma

Associate’s degree in accounting or related field preferred

Job description

The City of Worcester is seeking a Teller in the Office of the Treasurer and Collector of Taxes. You will receip t cash, checks, and credit card payments for Real Estate, Personal Property, and Excise taxes, as well as fees and assessments, and enter all transactions into the City’s accounting systems.

Under the Head Teller, responsibilities include daily reconciliation, deposits, customer service, and strict adherence to policies.