Municipal Cash & Customer Service Specialist

City-of-Concord,-Nh; Concord (NH); On-site; USD 30,000 - 33,000; Full time

Job summary

City of Concord, NH is seeking a customer-focused Cashier/Collector for the Finance Department - Collections. The role involves handling cash transactions, answering inquiries, balancing receipts, and using a computer to process data.

You will also assist with tax, license and fee processing and provide information while maintaining confidentiality. Applicants should have a high school diploma or GED and be able to work in a busy office environment; NH certifications may be required.

Qualifications

• Proficient in basic math for cash handling.
• Able to use a computer to enter and retrieve information.
• Knowledge of office procedures and records handling.
• Demonstrates courteous, professional interaction with the public.

Responsibilities

• Perform cash, check, and card transactions with the public.
• Balance receipts and prepare deposits.
• Process registrations, licenses, and associated fees.
• Respond to inquiries and provide information within privacy laws.
• Assist with tax liening, reminders, and payoff calculations.

Skills

Cash handling

Customer service

Data entry

Oral communication

Confidentiality

Education

High school diploma or GED

Job description

City of Concord, NH is seeking a customer-focused Cashier/Collector for the Finance Department - Collections. The role involves handling cash transactions, answering inquiries, balancing receipts, and using a computer to process data.

You will also assist with tax, license and fee processing and provide information while maintaining confidentiality. Applicants should have a high school diploma or GED and be able to work in a busy office environment; NH certifications may be required.