Municipal Customer & Payments Specialist

City of Concord; Concord (NH); On-site; USD 30,000 - 33,000; Full time

Job summary

City of Concord is seeking a Finance Department - Collections staff member to perform cash transactions, balance receipts, and provide courteous public service. The role includes preparing motor vehicle registrations, processing tax bills and payments, and handling inquiries with confidentiality and accuracy.

The position requires a high school diploma or GED, and NH certification requirements will be pursued during probation.

Qualifications

• Basic mathematical computations including addition, subtraction, multiplication, and division.
• Proficiency with word processing and computer use.
• Knowledge of office procedures, rules and regulations.

Responsibilities

• Handle cash transactions and balances with the public.
• Prepare motor vehicle registrations, titles, and related fees.
• Process property taxes, water/sewer charges and accounts receivable.
• Answer phones and respond to inquiries; maintain records.
• Enter and retrieve information in a computer system.

Skills

Basic mathematics computations

Word processors & computers

Office procedures

Customer service

Education

High school diploma or GED

Tools

General Office Equipment

Copy Machine

PC/Terminal

Job description

City of Concord is seeking a Finance Department - Collections staff member to perform cash transactions, balance receipts, and provide courteous public service. The role includes preparing motor vehicle registrations, processing tax bills and payments, and handling inquiries with confidentiality and accuracy.

The position requires a high school diploma or GED, and NH certification requirements will be pursued during probation.