Multistore Paint & Customer Experience Pro

Sherwin-Williams; Easley (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers by identifying needs, answering questions about products, and recommending the right solutions. This role emphasizes prompt resolution of concerns and maintaining high product quality and store standards.

The position supports achieving excellent customer service while meeting store sales goals. It involves in-store and delivery-related duties within a 30-mile radius of Easley, SC.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Valid, unrestricted Driver’s License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Stock shelves and set up displays.
• Assist in deliveries and loading/unloading of delivery trucks.

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers by identifying needs, answering questions about products, and recommending the right solutions. This role emphasizes prompt resolution of concerns and maintaining high product quality and store standards.

The position supports achieving excellent customer service while meeting store sales goals. It involves in-store and delivery-related duties within a 30-mile radius of Easley, SC.