Multi-Location Paint & Customer Service Specialist

Sherwin-Williams; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Sherwin-Williams in Charlotte, NC seeks a Customer Service Specialist to support wholesale and retail customers by identifying needs and recommending suitable solutions. You will ensure prompt resolution of concerns and uphold the store's high quality and visual standards.

The role involves handling sales transactions, stocking, tinting and mixing products, assisting with deliveries, and contributing to meeting monthly, quarterly, and yearly sales targets.

Qualifications

• Customer service oriented role assisting wholesale and retail customers.
• Must be able to lift up to 50 lbs. frequently and 70 lbs. occasionally.
• Authorized to work in the United States and at least 18 years old.

Responsibilities

• Provide excellent sales service to customers.
• Assist customers in person and over the phone by determining needs and presenting products.
• Process sales transactions accurately and in line with policy.
• Stock shelves and set up displays; maintain in-stock conditions.
• Tint and mix products to customer specifications as needed.
• Load/unload delivery trucks and assist in deliveries, if required.
• Follow inventory procedures and strive to meet sales goals.

Skills

Customer service

Sales skills

Communication

Bilingual Spanish

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

Sherwin-Williams in Charlotte, NC seeks a Customer Service Specialist to support wholesale and retail customers by identifying needs and recommending suitable solutions. You will ensure prompt resolution of concerns and uphold the store's high quality and visual standards.

The role involves handling sales transactions, stocking, tinting and mixing products, assisting with deliveries, and contributing to meeting monthly, quarterly, and yearly sales targets.