Multispecialty Patient Scheduling Specialist

Mayo Clinic; Jacksonville (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision plan

HSA and FSAs

Retirement package

Job summary

Mayo Clinic is seeking a Patient Appointment Services Specialist to independently register patients, verify insurance, and schedule appointments across a multispecialty practice. You will collect demographics, confirm eligibility, and gather provider details to determine the appropriate appointment area and necessary referrals or deposits.

The role requires flexibility, strong communication, and the ability to work across multiple systems while supporting patient triage and timely arrivals for

Qualifications

• Minimum one year of customer service or scheduling experience in a fast-paced environment.
• Ability to navigate multiple systems and manage varied scheduling requests.
• Demonstrates strong verbal and written communication, critical thinking and attention to detail.

Responsibilities

• Register patients and verify insurance independently.
• Schedule appointments within the electronic medical record for a multispecialty practice.
• Explain referral authorizations and pre-service deposits and prep information to patients.

Skills

Customer service

Scheduling

Multi-tasking

Communication

Education

Associate degree or equivalent

High school diploma/GED

Job description

Mayo Clinic is seeking a Patient Appointment Services Specialist to independently register patients, verify insurance, and schedule appointments across a multispecialty practice. You will collect demographics, confirm eligibility, and gather provider details to determine the appropriate appointment area and necessary referrals or deposits.

The role requires flexibility, strong communication, and the ability to work across multiple systems while supporting patient triage and timely arrivals for