Multisite Patient Services Specialist

Hugh Chatham Health; Green Bay (WI); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Dental

Vision

Life insurance

Short- and Long-Term Disability

Retirement with employer match

Educational Assistance

Job summary

Aurora Medical Group is seeking a Patient Service Representative to support the occupational health care team in Green Bay and surrounding locations. You will interact with patients, schedule appointments, and facilitate information flow to providers.

The role requires strong customer service, the ability to handle difficult callers, and flexibility to travel between facilities within the region. This full-time position offers comprehensive benefits and a supportive team environment.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of related customer service experience preferred.
• Experience handling difficult callers/patients is a plus.

Responsibilities

• Provide efficient patient services at appointments or inquiries.
• Assist with billing information and patient records to support care teams.
• Support multiple Occupational Health locations with travel as needed.

Skills

High school diploma

Customer service

Handling difficult callers

Education

High school diploma or equivalent

Job description

Aurora Medical Group is seeking a Patient Service Representative to support the occupational health care team in Green Bay and surrounding locations. You will interact with patients, schedule appointments, and facilitate information flow to providers.

The role requires strong customer service, the ability to handle difficult callers, and flexibility to travel between facilities within the region. This full-time position offers comprehensive benefits and a supportive team environment.