Multisite Patient Services Coordinator - Bilingual

CORA Physical Therapy; Tampa (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Full benefits package

401(k) program

Tuition reimbursement

Professional development

EMR automation tools

Job summary

CORA Physical Therapy in the Tampa region seeks a Patient Services Coordinator to greet patients, handle front desk tasks, and support insurance verification. This multi-site role emphasizes empathy, teamwork, and exceptional customer service.

Requirements include a high school diploma, fluency in English and Spanish, and proficiency with Word/Excel. Healthcare office experience is a plus. This is a full-time, on-site position with benefits.

Qualifications

• High school diploma or GED.
• Recent customer service experience.
• Proficient in Microsoft Word and Excel.
• Strong communication, organization, and time management skills.
• Reliable, honest, and adaptable in fast-paced team environments.
• Preferred: Spanish fluency and healthcare office experience.

Responsibilities

• Greet patients warmly and build rapport at the front desk.
• Screen calls, take messages, and relay information.
• Verify insurance benefits and inform patients of financial responsibilities.
• Manage referrals and prescriptions; set first-visit expectations.
• Scan insurance and ID cards into patient files.
• Collect co-pays and deductibles; balance daily collections.
• Maintain a clean, welcoming clinic environment per CDC guidelines.

Skills

Customer service

Communication

Spanish

Microsoft Word

Excel

Time management

Team player

Education

High school diploma or GED

Job description

CORA Physical Therapy in the Tampa region seeks a Patient Services Coordinator to greet patients, handle front desk tasks, and support insurance verification. This multi-site role emphasizes empathy, teamwork, and exceptional customer service.

Requirements include a high school diploma, fluency in English and Spanish, and proficiency with Word/Excel. Healthcare office experience is a plus. This is a full-time, on-site position with benefits.