Multisite Patient Care Specialist Floater - Scheduling Pro

Millennium Physician Group, LLC; Florida; On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(K) Retirement Plan with Matching

Short & Long-Term Disability

Paid Time Off, Floating Holidays, and

Paid Major Holidays

Employee Assistance Program (EAP)

Job summary

Millennium Physician Group, LLC is seeking a Patient Care Specialist Floater in Bonita Springs, FL. This role coordinates front office duties, scheduling, patient communication, and documentation to support efficient care center operations.

Requires a high school diploma and 1-2 years in administrative/healthcare support. Travel within Lee County is expected; benefits include health insurance, retirement plan, and paid time off.

Qualifications

• High school diploma or equivalent required.
• Working knowledge of front office healthcare operations, scheduling, registration, and patient communication processes.
• Proficiency with electronic medical record systems and standard office software.

Responsibilities

• Coordinate patient scheduling, registration, visit preparation, and follow-up activities across assigned care center workflows.
• Verify patient demographics, insurance information, referral details, and required documentation prior to or during visits.
• Respond to patient calls, messages, and front desk inquiries, providing accurate information within established guidelines.
• Identify scheduling gaps, missing documentation, or incomplete patient information and take appropriate steps to resolve routine issues.
• Route clinical messages, refill requests, forms, and care-related inquiries to the appropriate care team members.
• Maintain accurate records in electronic medical record, scheduling, and patient communication systems.
• Support daily front office workflow by prioritizing routine tasks, coordinating with clinical staff, and escalating issues when needed.

Skills

Front office operations

Scheduling

Patient communication

Education

High school diploma or equivalent

Tools

EMR systems

Scheduling systems

Phone systems

Job description

Millennium Physician Group, LLC is seeking a Patient Care Specialist Floater in Bonita Springs, FL. This role coordinates front office duties, scheduling, patient communication, and documentation to support efficient care center operations.

Requires a high school diploma and 1-2 years in administrative/healthcare support. Travel within Lee County is expected; benefits include health insurance, retirement plan, and paid time off.